Mimi Thai Chen, Ph.D.
Department: Technology and Operations Management
Title: Assitant Professor
Phone: (909) 869-2732
Fax: (909) 869-2466
Research and Teaching Interest:
Ms. Thai-Chen has over 25 years of experience in Business Transformation, Process Improvement, Operations Management, enterprise Project Management Office (ePMO), and Information Technology. She worked in the High-Tech industry, Management Consulting, Financial Services and HealthCare, and held executive leadership positions at multiple Fortune 500 companies including Ernst & Young LLP, IBM Global Services, Bank of America, Kaiser Permanente and Anthem Inc.
Ms. Thai-Chen also has extensive expertise in Digital Marketing, Launch of Digital Products, Internet/Online Presence, and eCommerce solutions. She currently owns a consulting practice and assists clients with strategy and implementation of key initiatives involving people, process and technology.
Her education includes an Executive MBA from Pepperdine University, and Bachelor of Science in Computer Science from University of Southern California.
Ms Thai-Chen has been a lecturer at California State Polytechnic University Pomona, College of Business since Fall of 2000, and has taught courses for Technology Operations Management (TOM) Department and Computer Information Systems (CIS) Department. Her passion is to share her subject matter expertise and industry knowledge with students and faculty members, coach and mentor the students to become successful in their professional careers. Her interest is to contribute to quality education and promote lifelong learning opportunities for all.