IF YOU ARE HAVING A LIFE-THREATENING MEDICAL OR PSYCHIATRIC EMERGENCY AT ANY TIME, PLEASE CALL 909-869-3070 (UNIVERSITY POLICE IF ON-CAMPUS) OR 911 (IF OFF-CAMPUS).
As a Cal Poly Pomona student, emergency consultation and crisis counseling is available to you in person during normal business hours and by telephone after business hours. If you are dealing with a crisis during regular business hours, come to our office (Bldg. 66-116) to be seen by a professional. You will need to complete brief paperwork and indicate you need to be seen today. A mental health counselor will talk to you and provide help if additional services are needed.
On-Site Crisis Response:
In situations that are critical and require Counseling Services assistance but cannot be brought to our confidential office, Counseling Services will respond by coming to the crisis. A Counseling Services counselor responding in this situation will work to maintain the privacy and confidentiality as much as possible, while also getting the safety and support of helpful campus professionals like University Housing, Student Health, or University Police if necessary.
After Hours Phone Consultation:
We understand that an urgent need to talk to someone can happen outside of our regular business hours too, and to help students in these situations, crisis phone counselors are available. Students can call the Counseling Services phone number, (909) 869-3220, press option 2 and be connected to a trained phone counselor for assistance. Counseling Services counselors also follow up with these calls to offer the student further assistance or resources, if needed.