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  1. When will I know I have received housing?

  2. How can I get in contact with my future roommate(s)?

  3. What if I don’t get along with my roommate(s)?

  4. How do I request to change my room assignment?

  5. What should I do if I need to request specific housing arrangements due to a disability or medical need?

When will I know I have received housing?

Newly admitted freshman for Fall, who have completed a Housing Application, will receive notification of assignment or waitlist status in the month of July prior to the first Fall quarter.

Returning students who apply early will receive their room assignment through the room selection process. If students did not apply early enough to participate in room selection they will be placed on a waitlist, and University Housing Services will contact students on the waitlist as spaces become available, starting in April prior to the Fall term.

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How can I get in contact with my future roommate(s)?
When students complete the housing application, they may authorize Housing to release their name and phone number to their future roommates. If a roommate has authorized the release of their name and phone number, you will be able to view this information in the StudentWeb under “Room Assignment Detail.”

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What if I don’t get along with my roommate(s)?
We do our best to match students with the best possible roommate(s) based on the information that is provided in the housing application. If a roommate conflict arises, we encourage residents to try to work out a resolution. If this does not work, the Resident Advisors and Residence Life Coordinators are trained and available to assist in resolving issues.

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How do I request to change my room assignment?
Residents may request a room change during the room change periods. During the Fall Quarter, room change requests are accepted during the third and eighth week of classes. During Winter and Spring quarters, room change requests are accepted during the eighth week of classes. Detailed information is included in the Weekly Web Updates, which is sent to all residents using their Cal Poly Pomona email. If the room change request is due to a roommate conflict, please contact your resident advisor. Your resident advisor will assist you in trying to come up with a temporary or permanent solution.

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What should I do if I need to request specific housing arrangements due to a disability or medical need?

University Housing Services works closely with the Disability Resource Center (DRC) to address any accommodation needs of our residents as it relates to their housing assignment. Students needing specific accommodations must FIRST contact the Disability Resource Center or drc@cpp.edu

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