Cal Poly Pomona

Police Dispatcher Pool (#P05)

Recruitment No. P05
Classification Title Police Dispatcher I
College/Department University Police Services
Timebase Temporary, hourly, intermittent (on call)
Type of Appointment Temporary Hourly, Intermittent (THI)*
(THI Positions are not eligible for benefits)
Application Materials Required University Application and Resume Required
Hourly Range $17.63 - $26.45 per hour
Status On-going


The purpose of this recruitment is to produce a pool of qualified applicants to fill temporary, hourly, intermittent (on-call)* positions that may become available in the University Police Department. The Police Dispatcher maintains effective and efficient communication between the campus peace officers in the field, other college and University departments and personnel as well as outside emergency and law enforcement agencies by receiving, recording and dispatching general and emergency information quickly, calmly and accurately. The Police Dispatcher receives information, complaints and requests for service from the campus community and follows specific procedural steps in disseminating the information maintaining a general station activity log. In emergency situations, the Police Dispatcher identifies the location where assistance is required, ascertains the severity of the problem, determines the availability and location of the nearest emergency equipment and personnel and dispatches the necessary units into service for successful completion of the mission. The Police Dispatcher handles requests of other universities within the system for (JDIC) Justice Data Interface Controller; maintains logs; reports equipment malfunctions, and performs other duties as assigned.


Two years of full-time clerical experience involving public contact is preferred; or two years of full-time public or military police experience; or two years of experience as a dispatcher, telephone operator, or equivalent. (One year of vocational business school or one year of full-time college education which included business, secretarial or police science subjects may be substituted for one year of experience.) Must have general knowledge of typing, record keeping, and filing; ability to follow oral and written instructions and accurately transfer information; ability to speak clearly and understandably; ability to hear and understand various radio traffic and telephone activity; ability to remain calm, act quickly and use good judgment in emergencies; ability to establish and maintain effective working relationships; ability to interact courteously with all contacts; ability to read, write, and spell at a level sufficient for satisfactory job performance; ability to learn to operate a computer terminal, teletypewriter, radio-telephone, and VHF/UHF radio; ability to learn standard broadcasting procedures, FCC rules regarding law enforcement radio transmission, and the 10-code system. Previous dispatcher experience involving heavy telephone contact with the public preferred. Successful candidates must pass the Peace Officer Standards and Training (POST) Dispatcher requirements; background investigation (includes DMV check and fingerprints); written and medical exam. Should have successfully completed, or will successfully complete within 12 months of initial appointment, a POST Basic Complaint/Dispatcher Course.

Finalists for this position may be required to submit to and successfully pass a background check prior to being hired.


Completed P.O.S.T. Compliant Dispatcher Course; personal and JDIC computer, 2-way radio.


NOTE: More than one position may be filled from this recruitment; working days/hours may be changed based on operational needs. Eligible on-campus applicants in CSEA Bargaining Units 2, 5, 7 & 9 will be given first consideration in this recruitment.

POST Disptach Exam administered on an as needed basis. You will be notified when test is given. If testing accomodations are needed, please notify Therese Turner at 909-869-4131 at the time of application.

*Employment in this position may end before, or be extended, beyond the date stated in a temporary status, and/or be converted to a full-time, probationary or part-time, temporary position contingent upon the operational needs of the University.


Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status.


The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


Cal Poly Pomona hires only individuals lawfully authorized to work in the United States.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at:


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