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Steps for Claiming Your Cal Poly Pomona Identity and Email Account

Follow the instructions below in order to claim your Cal Poly Pomona employee identity, which includes your BroncoName and CPP email address.  If you need more detailed instructions, please view the eHelp tutorial on The Account Claiming Process.  If you encounter difficulties and need assistance, please contact our IT (Information Technology) Service Desk at (909) 869-6776.

  • Access CPP’s account claiming page at:
  • Enter your Bronco Number:  9-digit number provided in your New Employee Welcome email
  • Enter your Claim Code (your date of birth in YYMMDD format; e.g. if you were born April 30, 1985, your Claim Code would be 850430)
  • Follow the remaining directions to verify your identity, set up a BroncoPassword, create secret questions, and set up your SMS text message password recovery (optional).

Your CPP email account will be available for use approximately three (3) hours after you successfully claim your account.  Using your BroncoName and BroncoPassword, you can log into BroncoDirect and into your CPP email account. These online services can be found here: Online Services


Important Note:  Your Blackboard access is granted automatically within 24 hours after you claim your account using the steps above.  For assistance with utilizing Blackboard, please visit eLearning’s website for resources, tools, and contact information.