Cal Poly Pomona

Professional Communication

In just one 6-hour course, participants will learn:

  • The art of active listening, how to be sure that you understand what your co-workers are really saying.
  • How to create emails that get your message across without creating hard feelings, making enemies or destroying professional relationships.
  • Tips for remaining professional during emotionally charged confrontations.
  • How to identify the signals of body language and discover unintentional messages you may be sending……..and more.
To register, please log into BroncoDirect
*Note to staff participants: Please be sure to clear your attendance with your managers.

If you have a disability and need an accommodation, please inform us by email at or by calling the ODT office at x3726 one week prior to the workshop.

If you have questions regarding registration for classes, please contact:

Loretta Roth, Organizational Development & Training,
email: at
phone: 909-869-2705.

Reservations will be confirmed by email.