Cal Poly Pomona

Email & Voicemail Etiquette

Today, businesses rely on technology for quick dissemination in communication. Yet the benefit of speed can give rise to some problems.  Many people understand the importance of business letter etiquette, but often forget some of the same rules when composing professional email messages.  One half of a conversation becomes a lengthy message left in voicemails.


To register, please log into BroncoDirect

*Note to staff participants: Please be sure to clear your attendance with your managers.

If you have a disability and need an accommodation, please inform us by email at or by calling the ODT office at x3726 one week prior to the workshop.

If you have questions regarding registration for classes, please contact:

Loretta Roth, Organizational Development & Training,
email: at
phone: 909-869-2705.

Reservations will be confirmed by email.