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Getting Help

Response Protocol

Respond Protocol Chart

Follow the chart to determine who to connect when faced with a distressed or distressing student.

Is the student a danger to self or others, or does the student need immediate assistance for any reason?


The student’s conduct is clearly and imminently reckless, disorderly, dangerous, or threatening including self-harm behavior.
Call 911 or Campus Police: (909) 869-3070


The student shows signs of distress but I am unsure how serious it is. My interaction has left me feeling uneasy and/or really concerned about the student.
Contact Student Conduct & Integrity, Counseling Services, or Campus Police


I’m not concerned for the student’s immediate safety, but he or she is having significant academic and/or personal issues and could use some support or additional resources.
Refer students to an appropriate campus resource