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Getting Help

Response Protocol

Respond Protocol Chart

Follow the chart to determine who to connect when faced with a distressed or distressing student.

Is the student a danger to self or others, or does the student need immediate assistance for any reason?

IF YES

The student’s conduct is clearly and imminently reckless, disorderly, dangerous, or threatening including self-harm behavior.
Call 911 or Campus Police: (909) 869-3070

NOT SURE

The student shows signs of distress but I am unsure how serious it is. My interaction has left me feeling uneasy and/or really concerned about the student.
Contact Judicial Affairs, Counseling Services or Campus Police

NO

I’m not concerned for the student’s immediate safety, but he or she is having significant academic and/or personal issues and could use some support or additional resources.
Refer students to an appropriate campus resource