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Report an Incident or Concern

Incidents or individuals of concern can be brought to the team's attention in several different ways, which are outlined below.  Referring individuals should provide as much information as is available; enabling the team to make the most accurate and timely assessment possible.

Concerns of a Serious, Immediate or Emergency Nature

Emergencies Dial 9-1-1 on campus telephones (24 hours/7 days).  If using a cell phone in an emergency, dial (909) 869-3070. 9-1-1 calls from cell phones are routed to the CHP.

On-Call Crisis Counselor

Consultation is available from the Student Health & Counseling Services on-call crisis counselor, Mondays through Fridays from 8:00 a.m. to 5:00 p.m., at (909) 869-3220.  If calling after hours, weekends, and holidays, press option 2 and be connected to a trained phone counselor for assistance.  Additional information is available at:  http://www.cpp.edu/~healthcounseling/counseling/index.shtml.

Survivor Advocacy Services (SAS)

Student Health and Counseling Services provides Survivor Advocacy Services (SAS) to support survivors of sexual abuse, dating/domestic abuse and stalking.  All services are confidential and will not trigger a Police or Title IX investigation.  SAS is located in Building 66 (Bookstore Building), Room 117C (first floor, near the southeast corner).  For more information and to schedule an appointment, please contact:  Naomi Chu, Survivor Advocate Services Coordinator, at (909) 869-3102 or email Naomi at nmchu@cpp.edu.  Additional information is available at:  http://www.cpp.edu/~healthcounseling/survivor_advocacy/index.shtml.

Title IX Violations

Report a Title IX violation.  Cal Poly Pomona strongly supports and encourages prompt reporting of sexual harassment, sexual misconduct, dating/domestic violence, and stalking. Reporting provides resources to victims and contributes to keeping the campus safe.  Title IX Reporting Form

Concerning Student Behavior Report

Concerning student behavior may include non-emergency worries about a student’s behavior, such as signs of depression, suicidal ideation, the intent to be violent, sudden mood shifts, etc. If you would like to report concerning student behavior please fill out the Concerning Student Behavior Report Form.  Note:  This form is used by the PolyCARES team  to receive reports of concerning student behavior in one centralized location and is coordinated through the Office of Student Conduct & Integrity.

Reporting a Hate Crime or Incident

For details on how to report a hate crime or incident and for information on Cal Poly Pomona's Incident Response Team (IRT), please refer to Cal Poly Pomona's Response Protocol for Hate Crimes and Hate Incidents.

Non-Urgent Ways to Communicate Concerns to the PolyCARES Team


  • E-mail (polycares@cpp.edu) or telephone call to any member of the PolyCARES team, describing the issue and why you are concerned for either the individual's safety and welfare, or the safety and welfare of others.

  • To pass on non-emergency or non-immediate information, confidential calls can be made to the Police Department's anonymous tip line at (909) 869-3399.

  • As indicated above, concerning student behavior can also be reported via the "Concerning Student Behavior Report Form".