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Basic Instructions to Use CITI

CITI Basics:

Cost:  CITI is free of cost for you.  Cal Poly Pomona pays the subscription fees.

Availability:  The courses are available 24/7 on-line. You may log out and return at a later time, but it is suggested that you complete the module you are working on, including the quiz, first.

Web Browser Compatibility:  A message from CITI, October 2014.  The current version of the CITI Program’s website was launched in August 2013 and it is fully supported for four browsers: Chrome, Firefox, Internet Explorer, and Safari.  Effective March 2015, CITI Program's website blocks use of Internet Explorer version 7; site users need to have IE 8 or later.

1. Before you begin:

- We strongly recommend that you review the registration process tutorial: PowerPoint demonstration (PDF) (updated November 2014). 

     Note: CITI may have made changes to its screens, so the PowerPoint "shots" may not match exactly.

- Navigate through the "General Information" area and become familiar with the site.

2. Registration:

- Register the first time at using any name and password you chose.  Select California State Polytechnic University, Pomona as the institution.

3. Using CITI:

- Once registered, provide your user name and password each time you log-on and you will go to the appropriate learner's group based upon how you first registered. You can change your learners' group should it be necessary (e.g., you chagne to study minors and need that training).  You may also also affiliate yourself with other institutions that recognize the CITI training program.

4. Selecting Courses:

- Select the group in which you must train as defined by the IRB (for a CPP class, for the basic CPP Introduction to human subjects 101, as a researcher with minors, as an IRB member, etc.). Most need the "Intro 101 course" unless working with a vulnerable subject population.

- The groupings and the modules composing them are located here in an Excel file (XLS).

- You may take any other modules and repeat modules after you complete (i.e., obtain a passing score) the group of modules in which you originally enrolled.  Simply click on OPTIONAL MODULES which is on the CITI main menu page.  A passing score - set by the CPP IRB - is 80% over all of the modules; professors and courses may have other requirements, e.g., some in CEIS require 80% for each module.

5. Course Validity:

- A transcript (completion report) is generated when you complete the required group of modules, which can be used to show evidence of training to the IRB or for a classroom activity.

- The CPP IRB has set five (5) years as the length of time for which the training is valid. This is subject to change should there be changes in regulations, campus policies, or research methodology.  Investigators may be asked to complete additional training to fulfill IRB protocol review and approval requirements.

6. Obtaining, Sending or Printing your CITI training report:

- The CITI Program does not offer certificates. Upon course completion you are issued a completion report, which will be e-mailed to your institution and is available to print directly from your account.

- The completion report serves as the official document issued by the CITI Program upon completion of a course.  Follow this link to view instruction on where to find your CITI report and printing options.  (