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Anna Line

Summer 2010


I am nominating: Anna Line
Years of Service at Cal Poly: 16
Department: Student Health Services
Position: Administrative Analyst

Why are you nominating this person? Why do you think he/she deserves the award?: Anna Line is the consummate administrative professional who has served the CPP Campus for over 16 years. Her exceptional administrative acumen is surpassed only by her dedication and commitment to the students of CPP. She has efficiently executed an annual operatfons budget of over $5M facilitating the re-direction of division (general fund) revenue to critically under-funded programs and services. She embodies the values of the division of Student Affairs serving as a campus-wide ambassador for the highest quality program and services provided by Student Health. She is most deserving of this long overdue recognition.

Please select 3 of the 6 Division of Student Affairs values for which your nominee best exemplifies: Student-Centered Philosophy, Integrity, Quality

Please share how your nominee exemplifies value #1: Student Centered Philosophy: In her role as Assistant to the Director, Anna is responsible for multiple critical administrative and operational functions. In the daily execution of these extensive roles and responsibilites, Anna ensures that 'students' remain the top priority and focus for all operational decisions and program development. As the clinic receptionist staff lead (supervisor), she has developed and implemented multiple highly responsive patient satisfaction surveys ensuring student feedback is institutionalized in the development of clinical policies and procedures.

Please share how your nominee exemplifies value #2: Interconnectedness: Through her years of dedicated service to the University, Anna has developed and fostered multiple professional relationships throughout the campus community. As Assistant to the Director, these relationships have had a direct impact on the exceptionaa quality and services provided by Student Health. Her interconnectedness with faculty, staff and student leaders is paramount in the successful operations of critical student health and wellness programs.

Please share how your nominee exemplifies value #3: Quality: Anna strives for perfection in every element of her professional duties and responsibilities. She leads by example ensuring all clinical administrative procedures and processes are closely monitored and tracked to ensure the highest quality and adherence to strict healthcare standards and regulations. As the face of the clinic's administrative offices, her commitment to excellence is admired by patients, staff and vendors.

In what way(s) does this person enhance or contribute to the Cal Poly Pomona campus community?: Anna's extensive responsibilities are paramount in the successful operation of Student Health Services. Her contributions have had a direct and significant impact on the devlopment and implementation of numerous clinical and administrative process improvement initiatives that directly support campus-wide health and wellness initiatives, programs and services.