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Gloria Castillo

Spring 2010


I am nominating: Gloria Castillo
Years of Service at Cal Poly: 10
Department: OSLCC
Position: Administrative Support Coordinator

Why are you nominating this person? Why do you think he/she deserves the award?: I am nominating Gloria Castillo because she is the glue that holds OSLCC together. She has worked in OSLCC for 10 years and has personally trained all staff members on the policies and procedures of Cal Poly Pomona. Gloria is our departmental and university historian with a vast recollection of who to contact on campus for anything. She is our mother bird who watches over us when we are new and protects us, then she lets us fly but always keeps a close eye out in case we need help. Gloria deserves this award because she is the most humble person I know.

Gloria has never been nominated for a STAR award, probably because she is always the first to initiate the nomination process of someone else. She works long and hard hours without thinking twice. She truly cares about her work, her colleagues, and the success of our department. During Greek Week, I was overwhelmed with facilitating a large event while balancing my normal work load. Even though Gloria was neck deep in paperwork, transition, and budget reports she offered to stay late and help me.

Please select 3 of the 6 Division of Student Affairs values for which your nominee best exemplifies: Student-Centered Philosophy, Integrity, Richness of Diversity

Please share how your nominee exemplifies value #1: Gloria is a huge student advocate. Gloria empowers our students to be all that they can be by meeting them at their needs level and creating environments and opportunities for them to shine and discover who they are. Gloria helps create learning experiences for our students by having them serve on committees, attend campus events, and learn clerical skills that can help them in any work environments. Gloria truly practices “learn by doing” with all the student assistance she has seen come through OSL in the past ten years. This is evident when they still come back to visit her from years ago to thank her for her support and guidance during their college tenure.

Please share how your nominee exemplifies value #2: Gloria embodies integrity. Naturally Gloria’s personality is very direct and honest which, is great for a person who deals with budgets. Gloria does everything by the book. Her ideals and beliefs set the boundaries for her action. Gloria is very reliable as an employee and has many honorable attributes. One quality of Gloria’s I admire is her dedication to her family. Gloria has thirteen brothers and sisters and is the middle child, number seven. With 6 siblings older and younger than her she is always being pulled in different ways to contribute to her family. The older siblings look for her to help take them to doctor appointments and help watch over their mom (especially since she lives next door to her). The younger siblings ask for her advice and support to help raise their children. You would never know what negative stuff is going on with her family, as she is always smiling and laughing.

Please share how your nominee exemplifies value #3: Gloria is very passionate about diversity through civic engagement and is personally engaged with community change. For the past 30 years, Gloria has participated with various organizations providing cash, food, clothing, school recreational and medical supplies to those that need love and support. Gloria actively supports and advocates for others who are less fortunate. Gloria has helped organizations, both in Southern California and in Mexico. Some of the organizations have been non-profits. In one of the organizations, she is a board member and serves as the Vice President.

Others are linked to church or community organizations. Most recently she participated in providing over $2,000 dollars worth of items like food, blankets, and toiletries to the homeless shelter through the City of Pomona (next to the Fire Station). Some of the funds were also distributed to a single mother who takes care of her senior citizen mother and an unemployed head of household where his family of 5 did not have food to put on the table. For another group, Gloria served as the lead coordinator in providing over $10,000 dollars worth of food, clothes, school, medical and recreational supplies to a work camp with indigenous people in Baja California. She and her group collected all the supplies, arranged for transportation and drove nine hours into Mexico to reach the work camp.

This camp was comprised of 1,500 people (about 700 children) where there is no portable water and electricity is limited. The indigenous people are migrant workers that live in metal shacks and it is a locked-in camp that is controlled by agriculture owners. The children are left alone in the camp while both parents go to work in the fields. At times, their metal shacks get up to 105 degrees, causing many unfortunate deaths with limited food, water and medical attention.

In what way(s) does this person enhance or contribute to the Cal Poly Pomona campus community?: Gloria contributes to Cal Poly Pomona community by going above and beyond her job duties. Gloria is always finding the time in her personal schedule to support student events and other departments events. Just this past week she attended the ground breaking of the College of Business, supported the Volunteer Club fair, came to a Greek Week event, and attended the closing ceremonies of the Asian Pacific Islander Heritage Month. Another way Gloria contributes is by encouraging other co-workers to get involved on campus. She is always inviting people to lunch with the local priest who visits Cal Poly Pomona or to the LFSSA infinity group meetings or to go support one of the hundreds of student groups selling food during u-hour.