The Bronco Advising Center

Hey! We’re the Bronco Advising Center. Our nickname is the BAC.

We can answer your questions about your class registration, academic record, financial aid package and account balance. You can also come to our office to ask about general advising and the CPP Pledge & California Promise programs.

We know a lot about Cal Poly Pomona, so even if your question falls out of our scope, we’ll get you the answers you need – no need to travel across campus or call multiple departments.

Our office is formerly known as One Stop Student Services.

Get In Touch

When you reach out to us, be sure to have your Bronco ID card and number ready to share.

In Person

CLA Building, 2nd Floor (next to the Registrar’s Office)


(909) 869-4600



(909) 869-6828

*If you are a current student, note that we will only respond to emails from your official CPP email address. Your CPP email address is your BroncoName plus “” For example, if your username is billybronco, your email address is If you need assistance accessing your CPP inbox, contact the IT Help Desk at (909) 869-6776 or visit their website. If you are a prospective student, you will get access to your CPP email address when you submit your Enrollment Confirmation Deposit (ECD). In the meantime, you may email us through your personal email address, but make sure to include your Bronco ID number in any communication.

The Bronco Advising Center, Office of Student Success and California Promise logos were all designed by Melissa Yang.