Navigating through college and/or university policies and procedures can be an overwhelming process. The Bronco Advising Center at Cal Poly Pomona assists students in completing a variety of tasks and processes related to university enrollment. At the BAC, students can:

General Information and Navigation

• Turn in most forms and paperwork for any of the enrollment services offices (see list of forms)
• Get clarification on any requirements or missing documents listed on your BroncoDirect account
• Access online self-services such as the Schedule Builder
• Get information on how to remove holds that may be preventing you from registering from classes
• Obtain up-to-date information about important dates and deadlines
• Learn how to access and maximize your MyCPP portal and BroncoDirect account

Admissions

• Learn how to schedule a campus tour and obtain a campus map
• Receive general information about CSU eligibility requirements, deadlines to apply, and programs offered at Cal Poly Pomona
• Get updates on outstanding To Do List items during the admission process
• Learn how to obtain your Bronco Access Card (student photo identification)

Orientation

• Receive information about the new student and family orientation program and how to register
• Confirm your new student and family orientation registration
• Register your parent or family member for the new student orientation program

Cashiering

• Ask questions about billing statement
• Learn how to sign up for direct deposit

Financial Aid

• Get information about applying for financial aid and scholarships
• Ask questions about your financial aid package and file
• Get answers to frequently asked questions about loans, loan deferments, fees, etc.
• Obtain information and guidance about the CA DREAM Act & FAFSA

Registrar

• Request and/or pick up a transcript
• Request change of major or minor
• Request a duplicate diploma
• Obtain answers about graduation application requirements
• Learn about and complete the satisfactory academic progress (SAP) appeal process
• Submit your AP scores for course credit
• Get support troubleshooting any registration issues
• Update your emergency contact information