Our Services
Navigating through college and/or university policies and procedures can be an overwhelming process. The Bronco Advising Center at Cal Poly Pomona assists students in completing a variety of tasks and processes related to university enrollment. At the BAC, students can:
General Information and Navigation
- Turn in most forms and paperwork for any of the enrollment services offices (see list of forms)
- Get clarification on any requirements or missing documents listed on your BroncoDirect account
- Access online self-services such as the Schedule Builder
- Get information on how to remove holds that may be preventing you from registering from classes
- Obtain up-to-date information about important dates and deadlines
- Learn how to access and maximize your MyCPP portal and BroncoDirect account
Admissions
- Learn how to schedule a campus tour and obtain a campus map
- Receive general information about CSU eligibility requirements, deadlines to apply, and programs offered at Cal Poly Pomona
- Get updates on outstanding To Do List items during the admission process
- Learn how to obtain your Bronco Access Card (student photo identification)
Orientation
- Receive information about the new student and family orientation program and how to register
- Confirm your new student and family orientation registration
- Register your parent or family member for the new student orientation program
Cashiering
- Ask questions about billing statement
- Learn how to sign up for direct deposit
Financial Aid
- Get information about applying for financial aid and scholarships
- Ask questions about your financial aid package and file
- Get answers to frequently asked questions about loans, loan deferments, fees, etc.
- Obtain information and guidance about the CA DREAM Act & FAFSA
Registrar
- Request and/or pick up a transcript
- Request change of major or minor
- Request a duplicate diploma
- Obtain answers about graduation application requirements
- Learn about and complete the satisfactory academic progress (SAP) appeal process
- Submit your AP scores for course credit
- Get support troubleshooting any registration issues
- Update your emergency contact information