Financial Aid Info Related to COVID-19

We understand that your financial aid funding remains critically important at this time and we appreciate your patience and cooperation as we all work together to proactively take steps to protect our community. 

This page will be updated regularly as information becomes available to inform our students, faculty, staff, and larger community regarding any possible financial aid implications related to COVID-19.

Please continue to monitor the CPP Health Alert website for the latest updates regarding campus services.

 

COVID-19 Resources The Cal Poly Pomona Basic Needs program has published a COVID-19 Campus & Community Resource List, which contains information regarding Housing, Utilities & Storage, Food, and Financial resources.  The document will be continually updated as new resources become known.    

 

Financial Aid Appeals 

Families directly impacted by the coronavirus (COVID-19) pandemic, are encouraged to complete the Income Appeal Form.  We may be able to help with additional expenses incurred due to COVID-19, whether for extra medical expenses, extra childcare costs, job loss, salary reductions, or additional computer equipment to take courses on-line.   

Note: 

  • Income Appeal for 2019 – 2020:  The appeal timeframe for the 2019 – 2020 Aid Year ended on May 7th.  No further Income Appeals for 2019 – 2020 can be accepted at this time.
  • Income Appeal for 2020 – 2021:  The appeal for the 2020 – 2021 Aid Year will be available on our Forms Page in June 2020.    We will begin accepting appeals for 2020 – 2021 once the appeal form is available.

COVID-19 Emergency Funds 

As we make necessary precautions at CPP in response to the coronavirus, many students are suddenly facing a set of challenges, including the inability to secure housing, afford basic needs, find access to resources for online learning, and more.  The Office of Financial Aid & Scholarships may be able to provide assistance. This funding is intended to bridge a gap to cover education-related expenses.

Resources:

  • Are you taking advantage of FAFSA or the DREAM Application?  Have you considered student loans?  View your current financial aid offer (2019 – 2020).
  • Request Emergency Funding
    • Cal Poly Pomona’s Broncos Care Basic Needs Program offers emergency grants of up to $500 for students facing unexpected hardships.
    • Current Cal Poly Pomona students can apply for the grants, which help with unexpected expenses for housing and food security, and health care.  In order to request funding, please complete this application.

iGrad Financial Wellness Resources (expand/collapse)

During these trying times, it is easy to feel overwhelmed. Our partners at iGrad have put together a Guide on Coronavirus and Your Financial Health, which provides answers, tips, and advice for staying financially well during the COVID-19 pandemic.

SAP Concerns due to COVID-19 (expand/collapse)

SAP is run at the end of each semester; all students who have applied for financial aid must meet CPP's Satisfactory Academic Progress requirements to continue to be eligible for financial aid. Information regarding SAP can be found on our website. Basically, all students must meet a 2.0 cumulative GPA (3.0 for Credential & Graduate students) and must have successfully completed 67% of total credits attempted.

If you were meeting all Satisfactory Academic Progress standards prior to the Spring term, and at the end of the Spring term you are not meeting the “Pace” requirement, you may be eligible for an automatic Warning status – no appeal necessary.

Students who receive a Financial Aid Disqualification notice due to not meeting the SAP Standards may be eligible to appeal the decision. Appeals may be based on an injury or illness of the student, the death of a family member, or other special circumstances.

Circumstances related to an outbreak of COVID-19, including, but not limited to, the illness of a student or family member, compliance with a quarantine period, or the general disruption resulting from such an outbreak may form the basis of a student’s SAP appeal.

Students who are having difficulty in one or more of their classes are reminded of the CR/NC Grading Option for Spring 2020 that was recently announced by the Office of Student Success. Students experiencing difficulty should contact their advisor prior to making any decisions regarding withdrawing from a single class or from all classes. A withdrawal from a course or multiple courses has the potential to affect your completion rate negatively and may have consequences related to federal, state or outside aid sources.

CR/NC grading and your Financial Aid (expand/collapse)

Cal Poly Pomona recently announced that students were being provided flexibility to choose different grading options for the Spring 2020 semester.  Changing to a Credit/No Credit grading option will not have any negative impact on your current Spring 2020 semester financial aid (federal or state). 

There are requirements that you must meet at the end of each semester to maintain your eligibility for most types of financial aid (for example, Pell Grants, State University Grant, Cal Grant, Direct Subsidized/Unsubsidized Loans, and Work Study).

  • GPA: The first requirement is to maintain a minimum Cumulative GPA (2.0 for Undergraduate students; 3.0 for Credential & Graduate students).  A grade of CR or NC will not be calculated into your GPA.
  • PACE: Your “pace” of completion refers to the percentage of units that you completed out of the units that you attempt. You need to complete at least 67% of the overall units that you attempt.  Any grade of F, W, WU, or Incomplete will count against your completion rate. Any units with a grade of CR are considered to be completed, whereas a grade of NC is considered attempted but not completed.

Be sure to review our entire SAP Policy for Financial Aid to ensure you are aware of all the requirements.

CR/NRC Grading and Scholarships (expand/collapse)

Some scholarships may have specific requirements surrounding taking classes as Credit/No Credit.  If you are thinking about applying to a scholarship on the Bronco Scholarship Portal, check your application for any requirements regarding type of classes or grading structure. 

Federal Work Study COVID-19 Update (expand/collapse)

As Cal Poly Pomona is transitioning to online classes and remote working for a number of employees, we are also encouraging Federal Work-Study positions to continue remotely. Per the U.S. Department of Education, if students are unable to work because of a change with the school’s shift to online instruction, the student may still get paid for their scheduled hours for work during the Spring semester.

  • Students on FWS who are able to complete their duties remotely can do so with the approval of their supervisor.
  • Students in the Federal Work Study program (FWS) who are unable to continue in their position remotely will continue to be paid based on their originally scheduled hours.

In either circumstance, students must continue to submit a time and attendance sheet to their supervisors, listing their scheduled hours. Supervisors will continue to sign & approve timesheets – and submit them to Lupe Linares, Federal Work Study Coordinator. The current payroll schedule will remain in effect.

We ask all Cal Poly Pomona departments and community partners to please assess if remote work is possible and relay expectations to your FWS students. 

COVID-19 and Federal Loans (expand/collapse)

As a current student it is unlikely that you are in a repayment situation with regard to federal student loans.  However, if your parent has borrowed a PLUS Loan held by the Department of Education on your behalf or a sibling's behalf, the loan may be eligible for the interest and repayment waiver recently approved. Borrowers may contact their loan provider for more details. If you do not know who your provider is or how to contact them, visit StudentAid.gov/login or call 1-800-4-FED-AID (1-800-433-3243; TTY for the deaf or hearing-impaired 1-800-730-8913) for assistance. 

Frequently Asked Questions:

Please keep in mind that the campus situation can change quickly, and there are many questions we cannot yet answer (especially those involving events beyond the next few weeks).  If you have a question that is not answered here, please email us at finaid@cpp.edu.

Is the Office of Financial Aid & Scholarships still open for business? (expand/collapse)

Yes!  We are still operating and conducting business as usual.  However, we have moved to remote processing.  All of our staff are working remotely, you should be able to reach us via email.

What is the best way to contact a Financial Aid Counselor? (expand/collapse)

Financial Aid & Scholarships can be contacted via email at finaid@cpp.edu or by leaving a voicemail message at (909) 869-3700. 

Will my Financial Aid change now that my classes are taught through virtual/remote instruction? (expand/collapse)

In general, a student’s financial aid eligibility will not change if there is no change in the total number of credits that they are enrolled in for the Spring 2020 Semester.

If I need to purchase a new computer in order to complete courses online, can I request additional loan funds through the Office of Financial Aid & Scholarships? (expand/collapse)

Students are encouraged to reach out to the Office of Financial Aid & Scholarships to receive individualized advising on how their financial aid package might be adjusted to accommodate a new computer purchase using loan funding.

Will the shift to virtual/remote instruction change the minimum number of units required to receive financial aid? (expand/collapse)

No, unit requirements remain the same, regardless of the method used to deliver curriculum to our students.

Will payment of Financial Aid continue throughout the Spring? (expand/collapse)

All functions of the Office of Financial Aid & Scholarships will remain intact.  The process of releasing financial aid to student accounts will continue.

Who should I contact for a refund for my Parking Permit or Housing charges? (expand/collapse)
  • For a prorated refund of your Parking Permit, please follow the instructions listed on the Parking Services website.  You may also contact them at parking@cpp.edu
  • For a prorated refund of your University Housing charges, please follow the instructions listed under the FAQ s about COVID-19 on the University Housing website.
I have documents to submit.  How do I do that? (expand/collapse)

You can submit all documents to our office by using our secure file upload systemFor the safety of your own information, please do not email documents containing sensitive information to our office.

If I and/or my family experience a significant reduction in income due to COVID-19, is it possible to file an Income Adjustment Request to recalculate my Expected Family Contribution? (expand/collapse)

Yes.  If you and/or your family experience a significant reduction in income, such as the case where an employer closes for a period of time as a result of COVID-19, you should complete the Income Adjustment Request form, which is available on our Forms page.

What resources are available if I am experiencing financial or housing related issues due to COVID-19? (expand/collapse)

The Cal Poly Pomona Basic Needs program has published a COVID-19 Campus & Community Resource List, which contains information regarding Housing, Utilities & Storage, Food, and Financial resources.  The document will be continually updated as new resources become known.   

I was planning to earn wages this spring as a Federal Work-Study employee.  Will I still receive pay? (expand/collapse)

As Cal Poly Pomona is transitioning to online classes and remote working for a number of employees, we are also encouraging Federal Work-Study positions to continue remotely.  Per the U.S.Department of Education, if students are unable to work because of a change with the school’s shift to online instruction, the student may still get paid for their scheduled hours for work during the Spring semester.

  • Students on FWS who are able to complete their duties remotely can do so with the approval of their supervisor.
  • Students in the Federal Work Study program (FWS) who are unable to continue in their position remotely will continue to be paid based on their originally scheduled hours.

In either circumstance, students must continue to submit a time and attendance sheet to their supervisors, listing their scheduled hours.   Supervisors will continue to sign & approve timesheets – and submit them to Lupe Linares, Federal Work Study Coordinator.  The current payroll schedule will remain in effect.

What should I keep in mind if I am considering dropping a course or withdrawing after spring break? (expand/collapse)

Dropping a course at this time in the semester or withdrawing altogether can impact your future financial aid eligibility. Altering your academic plan may cause you to exceed your maximum timeframe for financial aid or affect your pace of completion, both components of the Cal Poly Pomona Satisfactory Academic Progress (SAP) policy for financial aid recipients. In addition, if you have a scholarship or grant that requires continuous enrollment or specific enrollment criteria, you may be at risk of losing that aid when you withdraw. Be sure to review information regarding our financial aid policies (including SAP).

Will I receive my 2020-2021 Financial Aid Package Notification on time? (expand/collapse)

Yes, our office will send 2020-2021 Financial Aid Package Notifications out as scheduled:

  • Newly admitted students will begin receiving their Financial Aid Package Notifications beginning the First Week of April.
  • Current students will begin receiving their Financial Aid Package Notifications in late June – after the Spring Semester fully graded date, and once CSAC has released notice of Cal Grant eligibility.
Will I still be required to submit additional documentation in addition to my FAFSA or DREAM Application for 2020 – 2021? (expand/collapse)

Yes, Cal Poly Pomona is still required to collect any documentation we request through your To Do List.  We will begin requesting documents the second week of April.  You can submit these documents by using our secure file upload system.