Technology News and Service Notices for May 29

Service Notices

BroncoDirect and PeopleSoft Maintenance

All student, administration, human resources, and finance functions will be unavailable for planned maintenance Thursday, May 29, from 8 p.m. to midnight.

BroncoDirect and PeopleSoft services impacted include:

• BroncoDirect/Student Center
• Class Enrollment
• Payments
• Degree Progress Reports
• Class Search
• HR Self-Service
  • Time & Labor
  • Absence Management
• Student Employment Module
• Part-Time Faculty Module
• HR Reports

During this planned service interruption outside our regular maintenance windows, users will continue to be able to access MyCPP, Canvas, email, and other IT services. Areas in MyCPP that display information from BroncoDirect and PeopleSoft will be unavailable. The Division of Information Technology and Institutional Planning tries to minimize the time systems are unavailable outside our standard maintenance windows. PeopleSoft system maintenance is an exception because the Chancellor's Office schedules maintenance for all CSU campuses.

Planned Maintenance Times

• Thursdays, 9:30 p.m. to 12:00 a.m., midnight.
• Sundays, 5:00 a.m. to 8:00 a.m.
• IT Service Status

During these times, online services may be briefly unavailable without advance notice.

News

Working with GenAI

CPP and our partners developed three career readiness training modules available to everyone at the university. We invite students, faculty, and staff to learn how to work with generative artificial intelligence (GenAI) models at their own pace in any order. Not just AI, CPP Learning curates an expanding subject library of sessions, videos, audio, and books.

What is Generative AI

Learn the fundamentals of GenAI and how these models automate repetitive, general, or computational tasks, allowing professionals time to focus on quality work and reduce administrative burden.

Introduction to Prompt Design

Develop an understanding of prompting conversational chatbots and large language models (LLMs). Participants learn the types, patterns, and best practices to work efficiently with GenAI.

Responsible AI

Learn and build trust in AI tools while remaining skeptical of its recommendations; Responsible AI focuses on the positive impact Copilot, ChatGPT, and others can provide, whether designing and developing AI applications or using GenAI in our everyday work and study.

Additional Resources

• Artificial Intelligence at CPP
• Strategic AI Learning and Readiness
• The CSU AI Commons
• Artificial Intelligence and Machine Learning Education Series

Contacting the IT Service Desk

Questions: If you have any questions regarding this notice, please contact the IT Service Desk.

Cal Poly Pomona IT Service Desk
IT Service Desk Contact Information
Submit a ticket using the IT Service Portal
Service down? Check out the IT Services Status