Safer Return at Cal Poly Pomona

Business and Office Hours

Cal Poly Pomona is open. Some campus offices and services have modified hours and operations. This page will be updated as more information is available. (Updated 6/2/2021)

  • Green Circle Student Health and Wellness Center

    The Health Center is open Monday – Friday from 8 am to 5 pm by appointment only. Walk-ins are not available at this time.

    Students must call (909) 869-4000 to make their appointment. As a safety precaution, any visitors accompanying you for your visit will be asked to wait outside.  If you are in need of a medication refill, call (909) 869-4000 and a staff member will assist.

    The Wellness Center is conducting all services virtually. Visit their website for more information.

  • Green Circle Counseling & Psychological Services

    CAPS is fully operating remotely Monday – Friday from 8 am to 5 pm. Students seeking support, therapy services or resources can contact CAPS by calling (909) 869-3220, emailing caps@cpp.edu or through private message on Instagram or Twitter. Please leave your name, Bronco ID and phone number when reaching out.

  • Green Circle Dining Services
    Hours will vary during the summer. Visit the Foundation Dining website for up to date hours.
  • Green Circle Bronco Advising Center

    The Bronco Advising Center continues to offer advising services through online and remote methods. 

    For general advising questions, email bac@cpp.edu. We are committed to responding to your email within 48 hours of receiving it.   

    For major-specific and faculty advising-related questions, please visit the Academic & Student Services Support website on how you can get in touch with a college advising center or faculty advisor. 

    For enrollment verification requests, please visit the Degree & Enrollment Verifications website and select the Enrollment Verification option. This option is free for current students and only takes a few minutes. 

  • Green Circle Financial Aid & Scholarships

    The Office of Financial Aid and Scholarships is open for business virtually to serve you!  We are committed to providing you the service and support you need to excel in your academic endeavors. Check out our online resources and create your Financial Aid Forms account to avoid missing important notifications.  Still can’t find what you need?  Contact us via one of the methods below. Please be aware we are experiencing unusually high call and email volumes.

    When you call us, have your Bronco ID number ready to share. When you email us, please use your official CPP email address and include your Bronco ID number in your messages.

    Virtual Office Hours

    Monday - Friday, 8 a.m. to 5 p.m.

    Phone: 909-869-3700
    Email: finaid@cpp.edu (Financial Aid questions)
                scholarships@cpp.edu (Scholarship questions)
    Virtual Advising: e-Student Services Zoom

    Questions about charges to your account, status of refunds, or direct deposit setup should be directed to Student Accounting and Cashiering Services at sacs@cpp.edu.

  • Green Circle Parking Services

    Parking & Transportation Services will remain open Mon – Fri, 8 a.m. to 5 p.m. A representative is available during business hours at 909-869-3061. We can also be reached via email at parking@cpp.edu.

    Parking rules and regulations still apply. Students may request a prorated refund. https://www.cpp.edu/parking/prorated-parking-permit-refunds.shtml

  • Green Circle Cashier's Office

    In-person business hours:

    • Wednesday & Thursday, 9 a.m. to noon
      Location: Student Services Building, first floor, green counter

    Phone Hours: 

    • Monday - Friday, 9 a.m. to 4 p.m.

    Email:

    • Monday - Friday, 8 a.m. to 5 p.m.

    Visit the SACS website for more information. 

  • Green Circle Farm Store at Kellogg Ranch

    The Farm Store is committed to our customers health and well-being during the current crisis. We are complying with Centers for Disease Control and health department guidelines by wiping down surfaces and handles in the store on a regular basis. In addition, store employees are using hand sanitizer and gloves as a precaution. We will continue to operate our normal business hours, 10 a.m. to 6 p.m. daily. Visit website for more information. 

  • Green Circle Admissions

    The Office of Admissions is open for business virtually to serve you!  We are committed to providing you the service and support you need to excel in your academic endeavors.  Have a question?  Check out our online resources. Still can’t find what you need?  Contact us via one of the methods below. Please be aware we are experiencing unusually high call and email volumes.

    When you call us, have your Bronco ID number ready to share. When you email us, please use your official CPP email address and include your Bronco ID number in your messages.

     

    Virtual Office Hours

    Monday to Friday, 8 a.m. to 5 p.m.

    Phone: 909-869-5299
    Email: admissions@cpp.edu
    Virtual Advising: e-Student Services Zoom

  • Green Circle Enrollment and Management Services

    The departments within Enrollment Management & Services are open for business virtually to serve you!  We are committed to providing you the service and support you need to excel in your academic endeavors.  Have a question?  Check out our online resources. Still can’t find what you need?  Contact us via one of the methods below. Please be aware we are experiencing unusually high call and email volumes.

    When you call us, have your Bronco ID number ready to share. When you email us, please use your official CPP email address and include your Bronco ID number in your messages.

    Virtual Office Hours

    Monday to Friday, 8 a.m. to 5 p.m.

    Admissions

    Registrar's Office

    Financial Aid & Scholarships

  • Green Circle Outreach, Recruitment & Educational Partnerships

    For general questions: Email outreach@cpp.edu. We will respond to you as quickly as possible.  

    For California-based pre-admission appointment requests: Visit the Outreach website to schedule an online appointment.  

    For out-of-state or international pre-admission advising services: Email the Office of Admissions and Enrollment Planning at admissions@cpp.edu.  

    For questions about campus tours: Email tours@cpp.edu

  • Green Circle Registrar’s Office

    The Registrar’s Office is open for business virtually to serve you!  We are committed to providing you the service and support you need to excel in your academic endeavors.  Have a question?  Check out our online resources and forms. Still can’t find what you need?  Contact us via one of the methods below. Please be aware we are experiencing unusually high call and email volumes.

    When you call us, have your Bronco ID number ready to share. When you email us, please use your official CPP email address and include your Bronco ID number in your messages.

    Virtual Office Hours

    Monday to Friday, 8 a.m. to 5 p.m.

    Phone: 909-869-3000
    Email: Contact Us
    Virtual Advising: e-Student Services Zoom

  • Green Circle Career Center

    The Career Center is fully operating remotely Monday – Friday from 8 am to 5 pm. Students can connect with career counselors virtually and get support on resumes, cover letters, interviews and grad school preparation.

    Students can call (909) 869-2342 for more information or email career@cpp.edu. Additionally, access to resources and other services can be found on the Career Center website.

     

  • Green Circle Veterans Resource Center

    The Veterans Resource Center is fully operating remotely Monday – Friday from 8 am to 5 pm. Students can reach out to the Center by emailing vetquestions@cpp.edu or by calling (909) 869-6994.

  • Green Circle Disability Resource Center
    The Disability Resource Center is operating remotely Monday – Friday from 8 am to 5 pm. Students can access DRC resources on the website, and can reach out directly by calling (909) 869-3333 or emailing drc@cpp.edu.
  • Green Circle Bronco Bookstore

    The Bronco Bookstore is now open for in-store shopping. For the latest hours of operation, please visit https://www.broncobookstore.com/hours/ as the bookstore hours are constantly changing. Our website (https://www.broncobookstore.com/ ) is open 24/7 for all of your shopping needs. Visit the FAQ section on our website for updates, including the latest COVID-19 policy changes.

  • Green Circle Basic Needs Services - Poly Pantry

    The ASI Poly Pantry is currently operating as a no-contact, curbside pickup service. Students need to register online to secure a day and time slot for pickup. Poly Pantry 2 Go has the following operating hours:

    • Wednesdays: 10 a.m. - 2 p.m.
    • Thursdays: 11 a.m. - 3 p.m.

    For more information, and to access pickup procedures and the online registration form, visit the Poly Pantry website.

  • Green Circle ASI Financial Services
    ASI Financial Services is currently operating remotely via designated hours Mon – Thurs. In-person components are currently being planned and will be communicated upon completion. For a complete breakdown of current hours and information by topic, visit the ASI Financial Services operation website.
  • Green Circle University Library

    The University Library is open for summer sessions on a “by reservation”  basis from Tuesday, June 1 through Friday, August 18, 2021. The Library will be open Monday through Thursday from 8 a.m. to 4:30 p.m. and on Fridays from 10 a.m. to 2 p.m. and will be closed on Saturday and Sunday. For complete information and to access library resources, visit the library website: https://www.cpp.edu/library/index.shtml

    Based on the current LA County Reopening Higher Education Public Health Guidelines, the library is able to open the second floor of the University Library by appointment only. Students can reserve a study space or computer workstation through the reservation page. Additional floors and services will open as public health guidelines allow. The 24-hour computer lab will remain closed through the summer, and will reopen for fall semester.

    During this period, the library will continue to provide research services virtually and physical materials through the Bronco Lockers. Subject librarians are also available via email, phone, and scheduled online consultations. If you have questions, please call 909-869-3075 or email libraryhelp@cpp.edu.

    Parking permits are required when visiting campus. Visit the CPP Parking website for more information. Students must review and complete the Safer Return Checklist for approved in-person activities and complete the Student Health Screener.

  • Yellow-Triangle Housing Services

    UHS will continue to serve those students who need to remain on campus, although most services and operations have been modified or closed, including the following:

    • UHS residents cannot bring outside guests into their rooms/suites. Only visitors assisting residents with moving their belongings are allowed
    • All UHS common areas including lounges and study rooms are closed.
    • Any policy violations during this critical time may result in eviction upon first offense
    • The La Cienega Housing Office and Fitness Express are closed
    • The main UHS office is operating Monday - Friday, 9 am to 8 pm 
    More detailed information on move-out and cancellation procedure has been emailed to residents. Please continue to refer to these communications for updates, and visit the Housing website. Note that due to uncertainty and possible limited occupancy, Cal Poly Pomona will be pausing the Freshmen Housing Application requirement for the 2021-2022 Academic Year for ALL first-year students.
  • Yellow-Triangle BRIC
    The BRIC will be launching a pilot reopening on June 14. This pilot is only for Cal Poly Pomona students (enrolled in summer 2021 classes or continuing students) and recent alumni. Incoming first-year and incoming transfer students are not eligible to use the BRIC until fall 2021. Reservations are required, and the reservation system will open June 13. For details regarding reservation eligibility, BRIC membership, how to make a reservation, what you need to do before coming to campus, FAQs, and more, visit the BRIC Pilot Reopening webpage. 
  • Red X BSC
    Closed Through 2020-21 Academic Year. Please visit the ASI FAQ page for more information about facility closures during COVID-19. For all other ASI information, visit the ASI Home page.
  • Red X Children's Center
    Closed Through 2020-21 Academic Year. Please visit the ASI FAQ page for more information about facility closures during COVID-19. For all other ASI information, visit the ASI Home page.
  • Red X RKR
    Closed through the spring semester. Visit the RKR website for more information.
  • Red X W.K. Kellogg Arabian Horse Center
    The W.K. Kellogg Arabian Horse Center is closed until further notice.
  • Red X University Art Galleries

    The W. Keith & Janet Kellogg University Art Gallery and Don B. Huntley Gallery is closed and will operate virtually in the summer.

    Visit the College of Environmental Design's virtual directory listings for more information.