Safety and Emergency Information

Faculty FAQs

Faculty-specific questions and answers about COVID-19. For general questions and answers, visit the General FAQ page. (Page updated 10/20/2020)

On March 19, the County of Los Angeles issued a “Safer at Home” order in response to the novel coronavirus pandemic. While this order does not apply to higher education, this directive concerns our community. Also, Governor Gavin Newsom announced an Executive Order directing that all individuals living in California stay home or at their place of residence except to maintain continuity of operation of the federal critical infrastructure sectors. This order is in place until further notice.

We have already taken steps to significantly reduce the density of our population on campus. We are taking the following measures in accordance with the county and statewide orders:

  • A limited number of employees will be available on campus to ensure continuity of critical services, such as the University Police Department, the Student Health Center, designated residence halls, and the Centerpointe dining facility. Please contact your supervisor if you have questions regarding your presence on campus.
  • All virtual and remote instruction will continue as planned as well as some remote student services; however, all events and activities are cancelled.
  • As previously announced, the University Library will limit services to only those students needing access to computers or other equipment for virtual instruction. Strict social distancing measures will be implemented for those using the library.

Starting March 18 and continuing through the entire semester, all classes will be held virtually/remotely. 

  • All instructors will be communicating with their students using Blackboard. 
  • Lecture and seminar classes should deliver content in-person, as well as in virtual format. Virtual only mode of content delivery may be adopted if all students enrolled in the class agree to this arrangement, with full access to the technology and software requirements of the course. 
  • Zoom video conferencing and cameras will be available to deliver content in virtual format. Students should be provided the link to join the class session via Zoom. Zoom sessions can be recorded and posted to Kaltura. uizzes and exams should be administered via Blackboard. eLearning can provide support and consultation. 
  • In consultation with the department chair and college dean, laboratory, activity, studio, performing arts, and physical education classes may continue in person, as normally planned to meet the learning objectives of the course. 
  • For classes that have off-campus student activities, instructors are directed to seek guidance from their department chair and college dean. The size and density of the event, venue, and known risk factors should be considered in making a decision about these off-campus activities. 
  • Office hours policy will continue to be in effect (Policy 1394). Office hours can be offered via Zoom. 

What do we mean by “virtual instruction”? 

We are using the term “virtual instruction” to capture a wide variety of teaching modalities and digital tools. It includes pedagogies such as the use of Zoom video and audio conferencing, video capture of lectures, discussion boards, and alternative assignments that are submitted through Blackboard, hybrid and fully online instruction. It is unrealistic to expect that a course can be converted from a face-to-face mode of instruction to fully online in a limited period of time. We anticipate that most instructors will use a variety of virtual approaches to meet the learning goals of their classes. 

I need help navigating virtual learning. 

We are prepared to support our instructors in every way possible. Instructors may receive help from eLearning and Studio 6. Instructors may contact Studio 6 directly for help. They may also take advantage of several Blackboard, Zoom, and Kaltura training webinars planned during the temporary pause. In addition, Employee & Organizational Development & Advancement has several upcoming Zoom training sessions. Instructors who need support with technology in the classroom may call (x4040) or contact the IT Service Desk. 

If not already activated, all instructors should immediately activate their courses in the Blackboard Learning Management System to ensure instructional continuity and use the grading features available in Blackboard. These simple steps will allow instructors to readily communicate with their students and will enable students to monitor their progress. 

In partnership with the Center for the Advancement of Faculty Excellence (CAFE), colleges and departments are supporting faculty to teach virtually and/or remotely. The CAFE Website has resources and quick start guides for online tools like Blackboard, Zoom and Kaltura.

The video conferencing tool Zoom can be used to provide course content to students and can also serve as a means of supporting faculty who need assistance with unfamiliar online tools. Zoom has a large library of user-friendly tutorials and training videos. Office365 OneDrive is an excellent tool for storing important files in the cloud that can be accessed from off campus. Kaltura is a video hosting platform that allows faculty to upload content for asynchronous learning and has a tool, 'Kaltura Capture', that allows for screen recording combined with webcam video/audio for asynchronous lecture capture.¿Both content from Kaltura Capture and Zoom can be uploaded to Kaltura and shared easily with students within Blackboard's Mashup tool. 

Here are some campus-produced videos that explain how to use the virtual tools: 

Fall is predominantly virutal. In addition to online courses in the fall 2020 schedule, we plan to offer 126 course sections with in-person components. This represents approximately 2.6 percent of the total course sections offered. Of the 126 course sections, 102 will have an on-campus component and 24 will have an off-campus component. We anticipate that roughly 669 students will have some in-person learning component this fall. Likewise, we anticipate that 92 faculty and 26 support staff will be on campus to teach and support students in these sections. As part of our campus plan, we submitted detailed plans on how we will accommodate students, faculty, and staff who, for any number of reasons, are unable to participate in in-person activities.

Visit the Center for Community Engagement webpage for the most updated information.

Instructors can direct students to the Academic & Student Services Support website that provides detailed information for students about learning in a virtual format. It also provides hours, availability and updates on campus services. General student questions and concerns to or 909-869-2500. The student FAQs also have guidance for students on a wide range of issues.

This transition to virtual/remote classes will call for deviations from your original syllabus. Please work collaboratively with students to accommodate them to ensure continuity of their learning experience, and do not encourage students to withdraw from the course when other options can be explored, including extending deadlines, alternative assignments, and other accommodations, as appropriate. 

For questions regarding this matter, please contact Dr. Terri Gomez, Associate Vice President for Student Success at 

We know that the increased media about what is occurring across the world with COVID-19 may cause worry, concern, or even distress to our faculty, staff and students. Our community’s wellbeing is Cal Poly Pomona’s highest priority.

Faculty, staff, their dependents and permanent household members may contact CPPLifeMatters by Empathia for those in¿need of helpful guidance, problem assessment, short-term counseling and/or referral to local resources. CPPLifeMatters is available on a live basis, 24 hours a day/7days a week¿at 800-367-7474 and CPPLifeMatters by Empathia.

Diseases can make anyone sick regardless of their race or ethnicity.  

People of Asian descent, including Chinese Americans, are not more likely to get COVID-19 than any other American. Help stop fear by letting people know that being of Asian descent does not increase the chance of getting or spreading COVID-19. 

As we respond and adapt to new information, we want to remind everyone that no member of our community should be made to feel that they are unwelcome due to their race, national origin or recent travel, or because they are wearing a mask. Those who believe they have experienced mistreatment should contact Cal Poly Pomona's Office of Equity & Compliance at 

Financial Services will mail paychecks to those not enrolled in direct deposit. If you do not receive your paycheck through direct deposit, you must make sure that your mailing address is correct in PeopleSoft by March 24.

How do I enroll in direct deposit?

You can now utilize a secure, encrypted online form to enroll in direct deposit. To access the online form, visit the Payroll Services website and click on “Direct Deposit” to access and complete the form. It may take up to 40 days to process after receipt by the State Controller Office.

If you have fever and a cough or trouble breathing OR had close contact with someone who has been diagnosed with COVID-19 in the last 14 days, seek medical care right away. 

Faculty and staff should contact their primary care physician or health care provider. Call the provider BEFORE going to the facility.

Do NOT attend any in person activities on campus.

If you have a question or concern that has not been addressed on the FAQ pages, please visit our contact information page.