Safety and Emergency Information

General FAQs

General questions and answers (FAQs) about COVID-19. Health information is based on information provided by multiple public health agencies at the county, state and federal levels. (Updated 3/20/2020)

On March 19, the County of Los Angeles issued a “Safer at Home” order in response to the novel coronavirus pandemic. While this order does not apply to higher education, this directive concerns our community. Also, Governor Gavin Newsom announced an Executive Order directing that all individuals living in California stay home or at their place of residence except to maintain continuity of operation of the federal critical infrastructure sectors. This order is in place until further notice.

We have already taken steps to significantly reduce the density of our population on campus. We are taking the following measures in accordance with the county and statewide orders:

  • A limited number of employees will be available on campus to ensure continuity of critical services, such as the University Police Department, the Student Health Center, designated residence halls, and the Centerpointe dining facility. Please contact your supervisor if you have questions regarding your presence on campus.
  • All virtual and remote instruction will continue as planned as well as some remote student services; however, all events and activities are cancelled.
  • As previously announced, the University Library will limit services to only those students needing access to computers or other equipment for virtual instruction. Strict social distancing measures will be implemented for those using the library.

The university is postponing the May 15, 16, and 17 graduation ceremonies until we can ensure the safety and security of our students and their families. We advise families not to make arrangements to come to the campus. We are actively looking at alternatives to celebrate our graduates in an appropriate manner.

Please note that commencement is NOT being cancelled. It is being postponed to a later date.  Also, know that this decision will not affect the timing of degree completion. Degree conferral will be governed by the completion of the academic work for the relevant degree.

We understand that commencement is an important part of the Cal Poly Pomona experience and we want to honor our student’s significant milestone. While the formal pomp and circumstance will not take place in May, we will work to create an experience that honors the commitment and sacrifice made by you and your family. When we announce the new schedule and dates it will provide enough notice for graduates and guest to plan to attend the ceremonies. We ask for your patience and understanding as we continue to find solutions during these unprecedented times.

Visit the University Housing Services webpage for the most detailed and current information on housing.

Visit the Dining Services website for hours of operations.

Visit Offices & Services to see the operating status of campus locations.

Spring Break will continue as scheduled (March 28 to April 3). Following Spring Break, classes will resume through remote instruction on April 4 through the remainder of the semester. 

Should I change my personal travel plans (i.e. spring break)? 

According to the Centers for Disease Control and Prevention, cases of COVID-19 have been reported in foreign countries and in the United States, and some areas are experiencing community spread of the disease. Crowded travel settings, like airports, may increase your risk of exposure if there are other travelers with COVID-19. We recommend that you review the CDC’s considerations for travel within the United States and international travel. For some international travel, you may be asked to stay home for a period of 14 days from the time you left an area with widespread or ongoing community spread. The U.S. Department of State has issued several travel advisories to affected countries, including China, Iran, South Korea and Italy. For the latest travel advisory updates, visit the¿U.S. Department of State website 

Bronco Express shuttle and Metrolink Connect shuttle service is currently suspended.

Effective March 23, Foothill Transit has reduced bus service, primarily the bus lines that serve downtown Los Angeles. Commuter Express Lines 490, 493, 495, 498, 499, and 699, along with Line 690 and Lines 851-855 have been cancelled. All other local lines and the Silver Streak will still be running for customers needing to reach downtown Los Angeles. Lines that serve Cal Poly Pomona continue to operate, including Lines 190, 194, 195, 289, 480, 482 and 486.

Metrolink commuter rail service continues as scheduled, but schedule changes are anticipated in April.

Amtrak Pacific Surfliner has also reduced northbound and southbound inter-regional rail service.

For up to date public transit information, please visit each agency’s website.

We know that the increased media about what is occurring across the world with COVID-19 may cause worry, concern, or even distress to our faculty, staff and students. Our community’s wellbeing is Cal Poly Pomona’s highest priority.¿ 

For students, Counseling & Psychological Services is available. Visit the Academic and Student Services Support webpage for information on services. 

Faculty, staff, their dependents and permanent household members may contact CPPLifeMatters by Empathia for those in¿need of helpful guidance, problem assessment, short-term counseling and/or referral to local resources. CPPLifeMatters is available on a live basis, 24 hours a day/7days a week¿at 800-367-7474¿and CPPLifeMatters by Empathia. 

If you have fever and a cough or trouble breathing, AND you have traveled to an area with community transmission of COVID-19 or close contact with someone who has been diagnosed with COVID-19 in the last 14 days, seek medical care right away. 

  • Students: Contact¿Student Health (909-869-4000) or your healthcare provider. Call the Health Center¿BEFORE¿coming so that we can make appropriate arrangements to minimize the potential exposure to others. 
  • Faculty and staff: Contact your primary care physician or health care provider. Call the provider¿BEFORE going to the facility. 

We ask that you follow these CDC preventive actions: 

  • Avoid close contact with people who are sick. 
  • Avoid touching your eyes, nose, and mouth. 
  • Stay home when you are sick. 
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. 
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe. 

No, the flu shot is formulated to match influenza viruses expected to be circulating in the United States during the 2019-20 flu season (Los Angeles County is currently seeing a rising number of cases, so please get a flu shot if you have not already done so). The influenza virus is a different genetic makeup from COVID-19.  

Diseases can make anyone sick regardless of their race or ethnicity.  

People of Asian descent, including Chinese Americans, are not more likely to get COVID-19 than any other American. Help stop fear by letting people know that being of Asian descent does not increase the chance of getting or spreading COVID-19. 

As we respond and adapt to new information, we want to remind everyone that no member of our community should be made to feel that they are unwelcome due to their race, national origin or recent travel, or because they are wearing a mask. Those who believe they have experienced mistreatment should contact¿Cal Poly Pomona's Office Institutional Equity & Compliance¿at¿ 

The university has increased the frequency of disinfecting and sanitizing common areas and bathrooms on campus. One of the areas of focus is the University Library, which remains open and is being used by students who need access to computers. Additional common areas receiving increased attention include the Health and Wellness Center and computer labs.

If you have a question or concern that has not been addressed on the FAQ pages, please email or call 909-869-2500.

Additional Resources