Safety and Emergency Information

Staff FAQs

Staff-specific questions and answers about COVID-19. For general questions and answers, visit the General FAQ page. (Page updated 9/4/2020)

On March 19, the County of Los Angeles issued a “Safer at Home” order in response to the novel coronavirus pandemic. While this order does not apply to higher education, this directive concerns our community. Also, Governor Gavin Newsom announced an Executive Order directing that all individuals living in California stay home or at their place of residence except to maintain continuity of operation of the federal critical infrastructure sectors. This order is in place until further notice.

We have already taken steps to significantly reduce the density of our population on campus. We are taking the following measures in accordance with the county and statewide orders:

  • A limited number of employees will be available on campus to ensure continuity of critical services, such as the University Police Department, the Student Health Center, designated residence halls, and the Centerpointe dining facility. Please contact your supervisor if you have questions regarding your presence on campus.
  • All virtual and remote instruction will continue as planned as well as some remote student services; however, all events and activities are cancelled.
  • As previously announced, the University Library will limit services to only those students needing access to computers or other equipment for virtual instruction. Strict social distancing measures will be implemented for those using the library.

As you know, this is an unprecedented situation, and we are following guidelines from public health authorities. We are planning for various scenarios for fall 2020, including in-person, partially remote/hybrid, and fully remote. When we have the appropriate guidance from health experts, we will announce the expected format for fall. Our goal is to be thoughtful in our planning so that the campus can continue to be flexible and provide high quality teaching and learning through various modalities.

Those employees designated by their supervisor as critical to maintain certain on-campus services and public safety personnel are to report as directed. As instructed in President Coley’s message on March 17, all other employees should work with their HEERA manager to finalize a Temporary Remote Work Agreement. Staff should work closely with their supervisor to address expectations and individual circumstances.

Effective March 23 through Dec. 31, the CSU Office of the Chancellor has approved up to 128 hours of paid administrative leave for health benefits-eligible employees, Unit 11 employees, and non-represented student assistants who are unable to work for reasons related to COVID-19. For more information, read the message from the Division of Administrative Affairs or direct immediate questions to Employee and Labor Relations at or 909-869-3729.

Financial Services will mail paychecks to those not enrolled in direct deposit. If you do not receive your paycheck through direct deposit, you must make sure that your mailing address is correct in PeopleSoft by March 24.

How do I enroll in direct deposit?

You can now utilize a secure, encrypted online form to enroll in direct deposit. To access the online form, visit the Payroll Services website and click on “Direct Deposit” to access and complete the form. It may take up to 40 days to process after receipt by the State Controller Office.

We know that the increased media about what is occurring across the world with COVID-19 may cause worry, concern, or even distress to our faculty, staff and students. Our community’s wellbeing is Cal Poly Pomona’s highest priority.  

Faculty, staff, their dependents and permanent household members may contact CPPLifeMatters by Empathia for those in need of helpful guidance, problem assessment, short-term counseling and/or referral to local resources. CPPLifeMatters is available on a live basis, 24 hours a day/7days a week at 800-367-7474 and CPPLifeMatters by Empathia. 

If you have fever and a cough or trouble breathing OR had close contact with someone who has been diagnosed with COVID-19 in the last 14 days, seek medical care right away. 

  • Faculty and staff: Contact your primary care physician or health care provider. Call the provider BEFORE going to the facility. 
You should also notify your manager. Do NOT attend any in person activities on campus.

Diseases can make anyone sick regardless of their race or ethnicity.  

People of Asian descent, including Chinese Americans, are not more likely to get COVID-19 than any other American. Help stop fear by letting people know that being of Asian descent does not increase the chance of getting or spreading COVID-19. 

As we respond and adapt to new information, we want to remind everyone that no member of our community should be made to feel that they are unwelcome due to their race, national origin or recent travel, or because they are wearing a mask. Those who believe they have experienced mistreatment should contact Cal Poly Pomona's Office Institutional Equity & Compliance at 

If you have a question or concern that has not been addressed on the FAQ pages, please visit our contact information page