Frequently Asked Questions

CPP Vaccine site with directions, maps, FAQS: www.cpp.edu/vaccine

Appointments

How do I make an appointment?

Appointments are required. Visit California’s My Turn website to see the current eligibility requirements and information on appointments.

Are appointments required?

Yes, appointments are required. NO walk-ins are permitted. Individuals who do not have an appointment will be turned away. The logistics of the site do not permit unscheduled visits. There will be careful planning to not waste any doses.

My Turn is not showing any appointments at Cal Poly Pomona or in my zip code?

My Turn will show appointments and locations that have vaccine availability. If Cal Poly Pomona does not show up as a location or if no locations are available near your address, it is likely that there is not enough vaccine availability at the time of your search.

When I try go to My Turn to make an appointment, Cal Poly Pomona does not show up. Why am I not seeing any appointments?

How will recipients get second-dose appointments?

Second-dose appointments are scheduled in My Turn (https://myturn.ca.gov) when the first appointment is scheduled.

How does someone sign up for a vaccination at the hub?

As COVID-19 vaccine supply is still limited, the State of California is prioritizing vaccines for specific groups based on exposure risks, health risks, and health equity. You can find out if it it’s your turn to get vaccinated and schedule vaccination appointments via the My Turn website (https://myturn.ca.gov). If it isn’t your turn yet, you can register to be notified when you become eligible.

What if I need to change my appointment?

Appointments can be changed in My Turn (https://myturn.ca.gov), depending on availability.

Will you be open long enough for second doses?

For anyone getting their first dose at a vaccination hub, arrangements will be made to ensure they receive their second vaccination.

Eligibility

Who can get a vaccination?

Visit California’s My Turn website to see the current eligibility requirements and information on appointments. Eligibility for an appointment is based on the State of California’s current focus populations for vaccines. 

Is the hub only for LA County residents? Who is eligible?

The hub at Cal Poly Pomona is not restricted to LA County residents. When you register for an appointment on My Turn (https://myturn.ca.gov), it will ask for your zip code or city of residence. The website will identify locations near your residence.

Is the Cal Poly Pomona location only for Pomona residents?

The hub at Cal Poly Pomona is available to eligible individuals who live our surrounding communities. When you register on the My Turn website (https://myturn.ca.gov), it will identify locations near your residence.

Will students get the vaccine?

The hub at Cal Poly Pomona, as well as other vaccination centers, are prioritizing vaccine distribution based on the phases and tiers as developed by the California Department of Public Health. In addition, county and local public health departments are providing guidance toward this endeavor. Cal Poly Pomona has also developed a vaccine information page to help inform our campus community.

Is Kaiser further prioritizing vaccine eligibility? Are individuals 65+ eligible?

The hub at Cal Poly Pomona is following state and county guidelines for the vaccination schedule. In LA County, individuals over the age of 65 are eligible. For current eligibility status, visit the LA County Public Health website.

Location & Hours

Where is the hub at Cal Poly Pomona?

The address to the vaccine hub entrance is 674 Kellogg Drive, Pomona. Check-in, registration and vaccination primarily take place in Parking Lot B and Parking Structure 2 at the intersection of Temple Ave. and South Campus Dr. in Pomona.

When is it open?

The hub is expected to be open 7 days a week, from 8 a.m. to 6 p.m. Hours will be subject to vaccine availability.

How long is the hub open for?

The hub is expected to be open 7 days a week, from 8 a.m. to 6 p.m. Hours will be subject to vaccine availability. We expect the hub to be open for at least three months and potentially longer.

Tranportation and Access

Is this hub at Cal Poly Pomona a drive-thru or some other format?

This is not a drive-thru location. Drivers will be directed to park, exit their vehicle, and go to the registration area. Access is also available through Foothill Transit bus lines.

Is a car needed to get a vaccine?

A car is not needed to access the vaccination hub. The site is located at the intersection of Temple Ave. and South Campus Dr. Access is available through Foothill Transit bus lines 190, 194, 195, 289, 480, 482, or 486 to Temple and S. Campus Dr. The site can also accommodate drop offs by rideshare services (Uber, Lyft, etc.)

How do I get to the vaccine hub?

The address to the vaccine hub entrance is 674 Kellogg Drive, Pomona. Staff at the hub will direct people to parking and registration areas.

Will there be assistance for those who need extra help?

Open-air cart service is available for mobility-impaired individuals. The cart can accommodate two passengers (patient and handler). Additional members of the group will be directed to walk.

Operations

Who is managing the hub?

A consortium of health organizations is operating the hub. The consortium, initiated by Kaiser Permanente, includes Adventist Health, the California Medical Association, Dignity Health, and Futuro Health. California Primary Care Association will also be working with the consortium to ensure broad equitable access to the sites through its member federally qualified community health centers. In addition, the American Red Cross has provided its expertise on mass site planning.

Who is working at the hub?

Kaiser Permanente and qualified contract staff will operate the Cal Poly Pomona site. It may be that consortium partners will staff a vaccination pod in the future.

Number of vaccinations available:

The site will start on a small scale, offering approximately 500 to 1,000 appointments in the first days and ramping up the number of appointments and vaccinations each day. The hub expects to start with four vaccination “pods” that can stage 48 vaccinations stations. There is space to expand to six pods in total and the potential to do up to 10,000 vaccinations a day. The number of daily appointments is contingent on the number of secured doses of vaccine.

Which vaccine is given?

Cal Poly Pomona is not managing the supply and distribution of the vaccine, so we don’t have that information. The health providers operating the hub, led by Kaiser Permanente, are making those decisions.

Is this site being run by the State of California or the County of Los Angeles?

No, this site is an effort by a consortium of health care organizations to further contribute to the goal of vaccinating as many Californians as quickly as possible. Kaiser Permanente has taken the lead for this site development and is the managing entity. The consortium is coordinating with the State of California and the County of Los Angeles Department of Public Health.

Where else is the consortium opening vaccination sites?

The consortium is exploring the possibility of several other large sites in Southern and Northern California. No decisions have been finalized for other locations. Decisions will be contingent on vaccine supply and other determining factors.