Technology and Operations Management

TOM Program Assessment Plan

1. Purpose

The purpose of the assessment plan for student learning is to ensure that students in Operations and Supply Chain Management option acquire the requisite body of knowledge prior to graduation from the program in accordance with the program goals and objectives set by the faculty of the department

2. Organization and Responsibility

The department shall elect a committee of three faculty members as the assessment committee for Operations and Supply Chain Management program.  The committee will be responsible for all aspects of assessment of student learning to include development of methodology, measurement, data collection, analysis and reporting.  The committee shall provide annually a written report to the department on assessment results with recommendations for program improvement.  The committee will also be responsible for management of all resources allocated from all levels (university, college, and department) for assessment of learning outcomes and will have full authority for distribution of such resources as deemed appropriate by its membership.

3. Methodology and Measurement

The proposed methodology for assessment of student learning is embedded assessment which integrates assessment into existing requirement of each course where assessment is conducted.  This may be achieved through embedding exam questions, projects, homework or other assignments into the course as proposed by the TOM assessment committee and approved by the department.

The current goals and objectives for student learning in Operations and Supply Chain program consist of a set of five primary goals with a total of nine specific expected learning outcomes as shown in table 1 and described in attachment 1.  Due to the small size of the department and limitation of resources, assessment of the student learning at the department level will focus on a subset of the six learning outcomes.  The remaining learning outcomes that are not measured directly at the department level are expected to be measured at the college level as the department and the college share the same learning goals.  Table1 also shows the proposed division of the program goals and learning outcomes for assessment between the department and the college.

Table 2 maps the measurement of the learning outcomes into the Operations Management curriculum identifying the courses where data collection for measurement of learning outcome will be performed at the department level.  Measurements shall occur in the core program courses to ensure data will be collected from all students graduating from the program.

Table 1

Program Goals and Learning Outcomes Measurement Level  
Communicate effectively in writing College
Communicate effectively orally. College
Recognize the importance and challenge of effective decision making based on facts and reasoning, College
Acquire tools and ability to frame supply chain and operations management problems, Department
Collect, analyze, and construct conclusions based on analysis of related data Department
Recognize implications and challenges of a global economy on the operations function and supply chain management College
Be able to effectively use information technology to support supply chain and operations management activities and decision making. Department
Recognize the importance and challenge on supply chain and operations sustainability Department
Be able to include sustainability factors when making operations and supply chain decisions. Department

Measurement Level

Table 2 maps the measurement of the learning outcomes into the Operations Management curriculum identifying the courses where data collection for measurement of learning outcome will be performed at the department level.  Measurements shall occur in the core program courses to ensure data will be collected from all students graduating from the program. 

4. Timeline and Frequency of Measurement

Measurement data will be collected in every occurrence of the courses designated for assessment of student learning.

5. Method of Analysis

Assessment data collected in each course will be stored in an assessment data base designed and maintained by the assessment committee and minimally identifying the student name, student id, semester that the data was collected, the course number, and measurement score.  In spring semester of each academic year, the list of program graduates will be used to evaluate each learning outcome by computing the percentage of the graduating class that in the judgement of faculty have acquired the necessary knowledge base for each learning outcome.

Table 2
Curriculum Map

Program Goals and Learning Outcomes TOM 3160 TOM 3320 TOM 4250 TOM 4010 TOM 3090 TOM 4340 TOM 4360
Program Goals and Learning Outcomes TOM 3160 TOM 3320 TOM 4250 TOM 4010 TOM 3090 TOM 4340 TOM 4360
Acquire tools and ability to frame supply chain and operations management problems, I,D,A I,D,A
Collect, analyze, and construct conclusions based on analysis of related data I,D,A I,D,A
Be able to effectively use information technology to support supply chain and operations management activities and decision making. I,D,A I,D,A I,D,A
Recognize the importance and challenge on supply chain and operations sustainability  I,A I, A
Be able to include sustainability factors when making operations and supply chain decisions. I,A  I,A I, A

 

I: Students are introduced to the outcome

D: Students have the opportunity to further develop the outcome 

A: Evidence is collected and evaluated for program-level assessment

6. Method of Analysis

Assessment data collected in each course will be stored in an assessment data base designed and maintained by the assessment committee and minimally identifying the student name, student id, semester that the data was collected, the course number, and measurement score.  In spring semester of each academic year, the list of program graduates will be used to evaluate each learning outcome by computing the percentage of the graduating class that in the judgement of faculty have acquired the necessary knowledge base for each learning outcome.

7. Resource Requirement

The assessment committee shall be provided sufficient resources by the University/College to carry its duties and responsibilities.  At this time it is estimated that a minimum of one course release per semester will be needed for implementation of the assessment plan.  Failure of the University/College in providing the necessary resources will have significant impact on the department’s ability to implement the proposed assessment plan.