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Patient Rights

Patient Rights

  • To be provided with courteous, considerate care, as well as being treated with respect.
  • To privacy and confidentiality with regard to treatment and medical records.
  • To review your medical records in the company of a professional, but they remain the property of Student Health and Counseling Services.
  • To be informed of the effectiveness of treatment, and to know of possible risks, side effects or alternate methods of treatment.
  • To have the choice of a clinician and to change clinicians if desired.
  • To know who is treating you.
  • To refuse treatment, or to ask for a second opinion, or an alternative course of treatment, and to be informed of the medical consequences of your actions.
  • To be informed of personal responsibilities involved in seeking medical treatment and maintaining health and well-being after treatment.
  • To bring any dissatisfaction to the attention of the attending health professional, the Student Health Advisory Committee or the Student Health and Counseling Services Executive Director.

Patient Responsibilities

  • To present accurate identifying information.
  • To present details of illness or complaint in a direct and straightforward manner.
  • To cooperate responsibly with all persons involved in the health care process.
  • To keep appointments on time.
  • To cancel appointments only when absolutely necessary, and far enough in advance so that other patients might utilize that time.
  • To comply with the treatment plan provided by the health professional.
  • To ask for clarification whenever information or instructions are not understood.
  • To provide both positive and negative feedback to the health professional responsible for care.

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