HR Operations
Customer Service Center

The HR Operations Customer Service Center (HRO CSC) is your one-stop shop for payroll, benefits, or other HR operations-related issues.

Our representatives use a customer service approach to answer general HR questions, such as:

HR Operations Customer Service Center

New Employee Sign Up

Process for the new or returning member of Cal Poly Pomona.

Verifications of Employment

Any requests for verification of your employment should be directed to "The Work Number for Everyone".

Accessing Employee Personnel Files

What's in a staff personnel file, how to access it, and request for review.

Beneficiary Designations

It is important to update your beneficiary designations when life changes occur.

Fee Waivers - Employee and Dependent

Fee Waiver (Education Benefits) Information, eligibility, work related or career development? and etc.

MyCPP

A web-based application where employees may access their personal records, payroll details, etc.

Jobs

For information on currently available staff/ management employment opportunities.

Benefits

Health Benefits, retirements, and etc.

Payroll

Address Changes, Name Changes, W-4 Tax Withholding Allowance Designations, Direct Deposit