Information Technology & Institutional Planning

Contact the IT Service Desk

  1. If you can't find your tech answer on eHelp, submit an IT Service Desk ticket.
  2. If you can't log into the IT Service Desk portal, use the Help Request Form.
  3. By telephone:
    1. On campus: X6776
    2. Off campus: 909.869.6776 from off-campus
  4. In person:
    1. Student Tech Desk - University Library (Building 15), 2nd Floor (Next to the Reference Desk)
    2. IT Service Desk - Building 1, Suite 100

IT Service Desk Hours (Building 1, Room 100)

Days
Hours
Monday - Thursday
7:30 AM – 5:00 PM
Friday
8:00 AM - 5:00 PM


Note: After-hours phone support is available Monday - Thursday: 5 PM - 6 PM during the academic term.


Student Tech Desk Hours
(University Library, Room 15, 2nd Floor)

Days
Hours
Monday - Thursday
8:00 AM – 10:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
10:00 AM - 7:00 PM
Sunday
12:00 PM - 9:00 PM
Note: The Student Tech Desk is closed during term breaks and holiday observances.