Freshmen Orientation FAQ

  1. Is orientation mandatory for all students?
  2. How long is the freshmen orientation?
  3. How do I get to campus?
  4. Do I have to stay overnight during orientation?
  5. When will I be able to register for an orientation date?
  6. Can I bring family members to orientation?
  7. What orientation session should I register for if I will be participating in the Summer Bridge Program?
  8. What else do I need to do to ensure my admission to Cal Poly Pomona?
  9. Can I get a refund for my orientation fees?
  10. What if I want to change or reschedule my orientation session after I've already selected one?
  11. By when do I need to pay my orientation fee?

1. Is orientation mandatory for all students?

There are two mandatory components of Orientation (Online Orientation and On-campus Orientation) for all new undergraduate students. Orientation is an enrollment requirement, if you do not satisfy orientation requirements, you will not be able to enroll in classes.

When you attend orientation, you’ll get acclimated to the university by taking tours of the campus, learning about important programs and resources, participating in informational workshops, interacting with faculty and staff, and getting to know other new students.  You will receive academic advising and register for classes during orientation. 

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2. How long is the freshmen orientation?

Orientation is from 8am until 6pm on the first day. You must stay overnight in the Residence Halls.

The second day starts at 7am and ends at different times depending on your major.

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3. How do I get to campus?

Important Update: The westbound on-ramp from campus to the I-10 freeway will be closing starting in May through July. Please follow our PolyCentric website for the latest updates. Get directions to the university and review the dynamic campus map or the campus shuttle map. Use our Getting Here website to find out information about local airports and public transportation.

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4. Do I have to stay overnight during orientation?

Yes, freshmen orientation is a mandatory overnight program.  Students are required to attend all components of our program, including PolyNights, our evening program in which students will participate in structured, interactive activities.  If you have special circumstances that prevent you from staying in the residence halls, contact Orientation Services at 909-869-3604.

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5. When will I be able to register for an orientation date?

Registration started Tuesday, April 2 at 10:00 AM and you will be eligible to register once you pay your Enrollment Confirmation Deposit.  Due to limited space and accommodations, registration is required and walk-in participants cannot be accommodated.

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6. Can I bring family members or guests to Orientation?

Yes! We encourage you to bring up to two people who will be supporting you during your college experience. We offer a separate orientation program for parents, family members, and guests. This program runs concurrently with your program and is designed specifically for the parents and other family members of our new students. Due to limited space and accommodations, advanced registration is required and walk-in participants cannot be accommodated.

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7. What orientation session should I register for if I will be participating in the Summer Bridge Program?

If you are participating in Summer Bridge, you are not required to attend orientation. However, we encourage you to register for orientation while you are waiting to hear if you have been accepted to the Summer Bridge program. If you are accepted to Summer Bridge, be sure to notify Orientation Services in writing (orientation@cpp.edu) that you need to cancel your orientation registration because you will be attending Summer Bridge.

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8. What else do I need to do to ensure my admission to Cal Poly Pomona?

It is critical that you meet all testing and document deadlines in order to enroll at Cal Poly Pomona. Your Admission will be canceled if you do not meet all deadlines. For a complete list of deadlines and requirements, click here.

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9. Can I get a refund for my orientation Fees?

Should your plans to attend the university change and you have NOT yet attended orientation, you may request a refund no later than two weeks before your scheduled orientation date. To do so, you must contact Orientation Services in writing at orientation@cpp.edu (please include your Bronco ID#). Please note that the refund is not granted automatically and you must contact our office to request it.

Should your plans to attend the university change after you have attended orientation, your orientation fees (including both student and parent/family orientation programs) are non-refundable. You are not eligible to receive a refund after attending orientation, despite any change in your admission status.

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10. What if I want to change or reschedule my orientation session after I've already selected one?

When choosing your student orientation date, please select carefully! There is a $15 service fee for requests to change or reschedule your originally selected date. You will only be permitted to change your date once.

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11. By when do I need to pay my orientation fee?

Your Orientation fee is due within 30 days of when you register. Your fee will post as an "ORS fee" on your student account.

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