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IT (Information Technology) Service Desk

Contact the IT Service Desk:

  1. Submit an IT Service Desk ticket.
  2. If you can't log into the IT Service Desk portal, use the Help Request Form.
  3. By telephone:
    1. On campus: X6776
    2. Off campus: 909.869.6776 from off-campus
  4. In person:
    1. Student Tech Desk - University Library (Building 15), 2nd Floor (Next to the Reference Desk)
    2. IT Service Desk - Building 1, Suite 100

IT Service Desk Hours (Building 1, Room 100)

Days
Hours
Monday - Thursday
7:30 AM – 5:00 PM
Friday
8:00 AM - 5:00 PM


Note: After-hours phone support is available Monday - Thursday: 5 PM - 6 PM during the academic term.


Student Tech Desk Hours (University Library, Room 15, 2nd Floor)

Days
Hours
Monday - Thursday
8:00 AM – 10:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
10:00 AM - 7:00 PM
Sunday
12:00 PM - 9:00 PM
Note: The Student Tech Desk is closed during term breaks and holiday observances.