Office of the Vice President and Chief Information Officer
Vice President and CIO,
The Vice President and Chief Information Officer’s Office is responsible for the management and oversight of all the departments within the Division of Information Technology. The division is comprised of the Departments: Applications, IT Security, Project Management, IT Architecture, IT Help Desk, ATI Compliance, Network and Telecom, Data Center and Systems, Administrative Desktop Support, Academic Desktop Supports, MediaVision, Enterprise Applications, Web Applications, Business Intelligence, and Administrative Applications.
Executive Assistant: Carolyn Erwin
Reporting to the office of the CIO, IT Applications provides technology support and oversight for centrally administered applications. The support includes, but is not limited to, campus applications for campus-wide clientele and specific departments; web development and mobile applications; enterprise systems such as integrated modules for Financial, Human Resources and the Student System; and administrative applications via third party software such as for Housing, ASI, Parking, Police, Facilities, and applications specific to a department, college, or division. Provides central technology support and training for students, faculty, and staff through the IT Service Desk; and providing multimedia technology to the campus community. MediaVision supports and promotes the strategic use of multimedia resources to further the educational, academic and administrative work of students, faculty, and staff.
Glendy Yeh - AVP, IT Applications
Admin. Support Coordinator: Sylvia Lopez
Reporting to the office of the CIO, IT Operations provides central leadership and management for the design, development, security, and maintenance of campus wide computing and communications infrastructure, including: email, intranet services, voice services, directory services, account management for technology access, network services, physical and information security services as well as various server operating system environments and databases, including Unix Linux, and Windows for the support of campus applications such as PeopleSoft, Blackboard, CBORD Odyssey, Viking, Oracle, and network management. The Operations group also consists of a team of information technology professionals who support the client computing needs of both the academic and administrative units. Client computing support consist of Academic and Administrative Desktop Support, Classroom and Lab Support.
Peter Deutsch - AVP, IT Operations
Admin. Support Coordinator: Alice Tuan
Reporting to the VP/CIO for Information Technology, IT Compliance is responsible for the compliance management strategy for information technology. The department directs all compliance activities related to information risk management, disaster recovery, 508 & WCAG 2.0AA accessibility, as well as IT auditing.
- Information Compliance – The department assists senior management in identifying control gaps and associated remediation plans, and that policies and procedures are updated. In partnership with the IT Leadership, IT Compliance seeks to improve efficiency and effectiveness of the internal controls and assessment process, monitor regulations for new or changed requirements, and coordinate with internal and external auditors to ensure compliance.
- IT Disaster Recovery and Business Continuity - The department provides oversight of the IT business continuity (BC) and disaster recovery (DR) documentation, as well as work with the University community to establish Disaster Recovery and Business Continuity criteria, and work with IT teams throughout the University to establish Disaster Recovery requirements.
- Accessible Technology – The department provides leadership, oversight and coordination for the campus implementation of the CSU's Accessible Technology Initiative (ATI) for Section 508/WCAG 2.0AA compliance. It includes each of the three priority areas of ATI: web accessibility, instructional materials accessibility, and procurement of accessible Information and Communication Technology (ICT).
Carol Gonzales - AVP, IT Services
Admin. Support Coordinator: Loretta Villanueva
Reporting to the CIO, Institutional Research, Planning and Analytics (IRPA) serves the university by providing leadership and support for strategic planning, business intelligence, data visualization and analytics.
Heather Brown – AVP, Institutional Research, Planning & Analytics
Reporting to the office of the CIO, Information Security oversees the University’s efforts to protect its computing and information assets. Information Security takes a lead role in campus security architecture, policies, standards and practices, including security of system configuration and management, network access, authentication and authorization, directory services, and data access, transmission and storage. Information security also works to inform the entire campus on current campus security practices and issues.
Al Arboleda – AVP, Information Security, CISO
Admin. Support Coordinator: Toni Cusimano