Reference and Instruction
About the Reference and Instruction Department
The Reference and Instruction Department provides assistance to users in accessing the Libary's rich information resources. We also help our students develop information skills that not only serve their immediate research needs but also prepare them for graduate studies, careers, and lifelong learning. We use a variety of methods, including course-integrated library instruction, special workshops, personal assistance in-person or via email, chat, phone, or by appointment, instructional guides, tutorials, and a FAQ.
Walk in Research / Telephone Assistance
Come get immediate assistance at the Research Help Desk on the 2nd Floor of the Library. Our Knowledge Consultants will assist you with sources and search strategies suitable to your specific needs and may refer you to a Subject Librarian if needed. See the Library Hours for the Research Help Desk hours. Phone: 909.869.3084.
Subject Librarians: Email, Appointments, and Phone Consultations
Contact a Subject Librarian for help with your research projects. You can get help by email or phone, or set up an in-person appointment.
Get help via live chat 24 hours a day, seven days a week, from our librarians and backup librarians all over the world.
FAQs (with Email)
Use our FAQ to look for answers to common questions and to leave a specific question that will be answered by email by one of our Librarians.