The Collins College Of Hospitality Management

Michele Gendreau

Michele Gendreau

Director, Food and Beverage, Experience Intergration

Walt Disney Parks and Resorts

Michele is responsible for Strategy, Growth and Revenue Initiatives for the Food & Beverage Operations as well as integrating and maintaining the Standards, Training & Development, and Technology in support of the operations teams. Prior to this role, Michele was the general manager of Food & Beverage and Merchandise for Disney California Adventure Park. In this role, Michele was responsible for the guest and cast experience in all food and beverage locations, ranging from snack to signature dining, as well as all retail operations.      
With more than 38 years of experience in the Food & Beverage industry, Michele began her Disney career in 2006 as the director of Concept and Product Development for Walt Disney Park & Resorts. She managed the creative development of the novelties, synergy and packaging products for the Food & Beverage division, and integrated new standards throughout the 450 various restaurants at both the Walt Disney World Resort in Orlando, Fla. and the Disneyland Resort in Anaheim, Calif. 
Michele holds a Bachelor of Science degree in Hotel Restaurant Management from California State Polytechnic University, Pomona and is the Chair of the Board of Advisors for the Collins College of Hospitality Management, Cal Poly Pomona. She is also a Board member on the Cal Poly Rose Float Alumni Association working with the students each year to produce an award winning Tournament of Roses parade float.