Neha Singh, Ph.D.

Neha Singh, Ph.D.
Professor and Director of Graduate Studies

Office: 80-119
Phone: (909) 869-4565
Fax: (909) 869-4805

Office Hours:

  • Mon 9:00-11:00 am (Zoom) 
  • Thurs 9:00-10:00 am; 11:30 am-12:00 pm (In Person)

Dr. Neha Singh is a Professor and Director of Graduate Studies at The Collins College of Hospitality Management, where she is currently teaching various graduate and undergraduate courses such as Research Methods; Tourism Concepts; Human Resource Management, and International Travel and Tourism. 

Dr. Singh brings a wide variety of international knowledge and experience from the Asian, European, and North American markets. She holds her BA from India, MBA from UK, and Ph.D. from USA. Her passion for teaching and research helped her win an award for being an ‘Outstanding Faculty' in 2010 and numerous research grants over the years.   

Dr. Singh is involved in conducting valuable research on various issues concerned with tourism and Human resource management such as virtual recruiting; medical tourism; wine tourism; technologies in tourism etc. She has already published and presented her work in numerous journals as well as in various international and national conferences and won grants from both internal (University) and external (funding agencies) sources for her work. 

Selected Journal Publications: 

Sikand, H., & Singh, N., (2020). Exploring the Importance of Service Quality Attributes for Millennials at Boutique Budget Hotels. Journal of Tourism and Hospitality Management, 8 (6), 251-271. 

Lam, J. & Singh, N., (2018). An analysis of fostering intercultural competence among host communities by Hostels. Tourism Analysis, 23(3), 377-389. 

Drinkert, A., & Singh, N. (2016). Medical tourism: A post-travel study measuring the impact of push and pull factors on the perceived quality of the medical tourism experience. Journal of Hospitality Marketing and Management, 26(3), 335-346. 

Singh, N. & Hsiung, Y. (2016) Exploring the importance and performance of critical success factors for Napa’s wine tourism industry from a demand perspective. Anatolia, 27(4), 433-443.  

Singh, N. & Zhou, H. (2015) Transformation of tourism in Beijing after the 2008 Summer Olympics: An analysis of the impacts in 2014. International Journal of Tourism Research DOI: 10.1002/jtr.2045.  

Lee, P, & Singh, N. (2015). Adoption of computer-based training in Hong Kong Hotels. Journal of Human Resources in Hospitality and Tourism, 15(1), 69-85. 

Mascho, E, & Singh, N. (2014) Virtual tourism: Use of “Second Life” for destination marketing. Anatolia, 25(1), 140-143.