Housing

Welcome to Cal Poly Pomona

Summer Conferences Guest Services

The University Housing Conference Services team would like to welcome you to our campus. We are pleased to offer any assistance that you may need during your stay.

Check-In Procedures

During check-in, guests will be asked to have their identification ready. Once identification has been confirmed, they will be asked to sign their name and will receive: 

  • A key card to enter their residence and space
  • A hard key to enter their rooms (if applicable)
  • A meal card (if applicable)
  • A guest key return envelope  

Check-Out Procedures

Before check-out, guests must: 

  • Please empty all trash from your rooms
  • Place your key and meal card in the guest key return envelope you received at check-in
  • Return the envelope to the Conference Desk staff of your respective building 

Contact us during your stay

Guests can call our Front Desks every night that groups are staying with us from 5:00pm - 11:00pm.

Building Number
Encinitas (20) Front Desk (909) 869-3317
Montecito (21) Front Desk (909) 869-3319 
Alamitos (22) Front Desk (909) 869-3321
Aliso (23) Front Desk (909) 869-3323
Estrellas (54) Front Desk (909) 869-5113
Bonita (60) Front Desk (909) 869-5140
Sol (61) Front Desk (909) 869-5238
Montanas (62) Front Desk (909) 869-5131
Luna (63) Front Desk (909) 869-5170
Sicomoro (73) Front Desk (909) 869-3316
Secoya (74) Front Desk (909) 869-6815

If additional help is needed, guests can call our Lead on Duty after business hours from 5:00pm – 8:00am the next day.

Lead on Duty Number: (909) 636-4106

Amenities and Additional Services

Wi-Fi

Wi-Fi is available in the Residential Halls, Traditional Halls, and Residential Suites. Wireless connectivity is primarily available in the common areas at the residential suites. Due to the nature of wireless technology connectivity cannot be guaranteed. To get help setting up your Wi-Fi please refer to CalPoly Pomona IT Help for setting up the CPPGuest Wi-Fi. 

 

Laundry Machines

There are washers and dryers located throughout our communities. Malfunctioning machines should be reported immediately to Web Services, Inc., at (800) 342-5932 for repair. You may also submit a WASH “Service Request.”

  • Residential Halls
    • first floor of Sicomoro (73) and Secoya (74)
  • Residential Suites
    • Estrellas (54), Sol (61), and Luna (63)
  • Cost: $1.50 to wash, $1.00 to dry
  • Download the PayRange app: Apple Store | Google Store

 

Mail and Packages

For groups staying more than five (5) nights. Please send mail to the address below:

ATTN CONF SERV: (Name), (Conference/Group Name)
74 Kellogg Dr.
Pomona, CA 91768

 

Linen

  • Standard Linen
    • 1 pillow
    • 1 blanket
  • Premimum Linens
    • 1 pillow
    • 1 blanket
    • 1 pillow case
    • 1 fited sheet
    • 1 bath towel
    • 1 hand towel

 

Lock-Outs

All lost keys/lockouts must be reported to the Conference Desk staff immediately for assistance during the hours of 5:00pm – 11:00pm. Guests will be asked to fill out a form indicating their lost key/lockout.  

 If the Conference Desk is closed, guests will be asked to contact our Office via phone at (909) 869-3255 during the weekday business hours (8:00am – 5:00pm). Guests will be asked to fill out a form indicating their lost key/lockout. 

During after-hours, guests can contact the Lead on Duty for additional assistance if the Conference Desk and our Office is closed. Guests will be asked to fill out a form indicating their lost key/lockout.

 

Parking

Groups who purchased parking permits can park in Lot B or Lot Q. View the locations of each lot below:

Lot Q Parking Map

Lot B Parking M

Policies

The Conference Group shall abide by and shall require all Conference Group guests to abide by all state laws, local ordinances, and the rules of the UNIVERSITY including, but not limited to, the following: 

  1. Dining Services: Shirt and shoes are required at all times in the dining commons. Radios, tape players, etc. are not allowed. Food may not be taken out of the dining facility, with the exception of an ice cream cone or a piece of fruit. Food may not be brought on campus from outside vendors without prior approval from Conference Services and Dining Services. However, please note that Foundation Dining Services, Center Pointe Dining Commons, University Housing Services, or Conference Services will not be held responsible for lost or stolen items.
  2. Disruptive Behavior: Conduct such as rudeness to staff, rowdiness, destructive behavior, excessive noise, or other loud and annoying acts are not acceptable and may lead to dismissal from the residence halls and suites.

  3. Alcohol: Consumption, storage or possession of alcoholic beverages is restricted to persons 21 years of age and over. University Housing Services’ policy prohibits alcohol in any public area including, but not limited to, all lounges, lobbies, studies, bathrooms/shower facilities, residence hall dining facilities, swimming pool, courtyards, balconies, decks and other exterior grounds. Also prohibited: Intoxication resulting in disorderly, loud, or abusive behavior; noise or disturbances of any nature resulting from gatherings where alcohol is consumed. (Consult Conference Services for information about University facilities that are authorized to serve alcohol.)

  4. Animals: Guests shall not bring or keep any animal in the residence hall complex. This includes, but is not limited to, small rodents and snakes. Absolutely no red-blooded animals are permitted, unless for assistance to the disabled or handicapped. If one of the guests has a service and/or therapy animal with them, please contact the Conference Services office for proper paperwork and documentation.

  5. Firearms & Weapons: Campus rules prohibit the possession of firearms (or other weapons) by any person on UNIVERSITY grounds except with permission of campus authorities.

  6. Fire Safety: When an alarm sounds, occupants are required to immediately leave the residence halls and stay out until the campus fire department allows re-entry. Tampering with fire equipment is prohibited. Violators of this regulation are subject to severe penalties; this includes tampering with fire extinguishers, hoses, or emergency signs. Emergency evacuation signs are located within every room of the University Housing facilities as well as the buildings throughout campus.
  7. Fireworks: Fireworks, explosives or other flammable materials are prohibited across the University campus.

  8. Prohibited Items: The following items are prohibited from the residence halls: pets, electrical appliances (i.e., hot plates, heating coils, electric fry pans, toaster ovens, etc.) firearms, explosives or fireworks, dangerous weapons, hazardous chemicals, gasoline and similar substances, candles, vehicles of any kind, halogen lamps, or twinkle lights (i.e., Christmas lights).

  9. Quiet Hours: Due to the large number of conference guests with varying schedules in the residence halls, we ask that general quiet hours be observed between 10:00 PM and 8:00 AM. The conference office must approve activities that may conflict with these quiet hours. During the day, excessive noise is not allowed in the area.

  10. Skateboards, Roller Blades, & Scooters: The use of skateboards, motorized scooters, roller-skates (inline skates), or similar coasting devices on UNIVERSITY property are prohibited. A guest may receive a citation for using any of the aforementioned on campus grounds. The Conference Group or the individual conference guest is responsible for all citations issued.

  11. Smoking Policy: According to California State Law, smoking is prohibited in all areas of the halls, all UNIVERSITY facilities, and in all vehicles owned or maintained by the UNIVERSITY. Charges will be incurred for damages and deep cleaning. Also, a guest may receive a citation for smoking in the residence halls. The Conference Group or the individual conference guest is responsible for all citations issued. 

Travel

From the 210 freeway (east or west)
Take the 210 freeway and follow the junction to the 57 freeway south.  Exit on Temple Avenue and turn right (down the hill). Turn right on South Campus Drive (you should see a large electronic marquee that welcomes visitors), turn left on Kellogg Drive, and take an immediate left turn into Lot Q.

From the 10 freeway (east or west)
Exit at Kellogg Drive.  Stay in your left lane, you should be on the left side of the large electronic marquee that welcomes visitors.  Follow Kellogg Drive and pass through two intersections – University Drive and Palm Drive. Then make a left at Kellogg and Red Gum Lane (third intersection). Housing Lot Q will be on your right handside.

From the 60 freeway traveling east
Follow the junction onto the 57 freeway north. Exit at Temple Avenue and turn left (down the hill). Turn right on South Campus Drive (you should see a large electronic marquee that welcomes visitors), left on Kellogg Drive, and take an immediate left turn into Lot Q.

From the 60 freeway traveling west
Exit at Diamond Bar Boulevard and turn right. Turn left on Temple Avenue, right on South Campus Drive (you should see a large electronic marquee that welcomes visitors), left on Kellogg Drive, and take an immediate left turn into Lot Q.

View our campus map for University Housing Services below:

University Housing Services Campus Map

Conference Services Office

Directory Listing for Conference Services Office
Name Title Email Office Hours Phone
Conference Services University Housing Services uhsconferences@cpp.edu 74 Secoya Mon - Fri: 8:00am - 5:00pm (909) 869-3255