2-Step Authentication
Protect your Cal Poly Pomona account security by installing 2-Step Authentication, which will verify your identity before allowing access to campus systems. The CSU and Cal Poly Pomona are using the DUO application for the 2-Step Authentication process, also known as Multi-Factor Authentication (MFA). We recommend you download the app* and secure your account today!
For Incoming Fall 2022 Broncos
Check your BroncoDirect Student Center To Do List for your individual deadline to sign up for 2-step authentication. Sign up ASAP to avoid getting locked out of your account!
Need help?
Contact the IT Service Desk- Access CPP's 2-Step Authentication enrollment site https://apps.cpp.edu/2step/enroll.
- Log in using your BroncoName and BroncoPassword.
- Follow the on screen steps to complete your enrollment.
*The aforementioned steps require use of you own smartphone device. If you are not comfortable using your own device a hardware token can be requested by contacting the Service Desk. Allow 7-10 days for token request to be delivered from date of request.
To test your 2-Step Authentication:
- Open a new browser session.
- Go to https://my.cpp.edu/
- Sign-in with your Bronco Name and Password
- Respond to the DUO/2-Step Authentication window by choosing your preferred DUO/2-Step authentication option.
- Select the “remember me” options if desired
In case you lose access to your main authentication option for 2-Step, it is recommended that you install DUO on another device, such as a tablet or add a phone number so that you don’t get locked out.
- Go to the displayed the 2-Step/DUO authentication window in a browser
- Open a new browser session and go to MyCPP: https://my.cpp.edu.
- The 2-Step/DUO authentication prompt should appear. (The DUO prompt will only appear if there are no open browser sessions that were recently authenticated by DUO.)
- Select "Add a new device" located on the left side of the DUO window under the CPP logo.
- Select the type of device to add.
- “Land Line” is used to place a phone call to the number you choose.
- For mobile phones or tablets, you will be prompted to select the type of device (e.g., Android, IOS).
- If displayed, scan the QR code provided in the DUO Authentication Window. This will link the device with DUO.
This assumes that the QR code is displaying on a computer or mobile phone and you are scanning the QR code from the device that you wish to add to DUO