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Zhenxing Eddie Mao

Zhenxing Eddie Mao

Professor

Hospitality Management, The Collins College of Hospitality Management

Email

zmao@cpp.edu

Phone number

9098694849

Office location

79B-2220

Office hours

M | 3:45PM-5:15PM
T | 9:45 AM - 11:00 AM ; 11AM-12PM (ONLINE)

Introduction

Dr. Zhenxing (Eddie) Mao is a Professor with the Collins College of Hospitality Management at California State Polytechnic University at Pomona over the past 20 years. Prior to joining Cal Poly Pomona, he taught various courses at University of Nevada, Las Vegas.

Dr. Mao has worked in the hotel industry both in the U.S. and China for several years before pursuing his interest in hospitality education. This allows him to bring invaluable working knowledge to the classroom. His teaching and research areas include strategic management in lodging operations, customer satisfaction, and integrated innovation in tourism destinations with over 60 refereed journal article publications.

Dr. Mao holds a B.S. from Zhejiang University in China, an M.S. and Ph.D. in Hospitality Administration from the Harrah College of Hotel Administration, University of Nevada, Las Vegas.