Direct Deposit for Student Refunds

What is Direct Deposit?

All students who expect to receive a refund from the university, whether from financial aid, tuition overpayment, or dropping or withdrawing from classes, should sign up for direct deposit. It’s the safest and fastest way to ensure you get your money without delays or the risk of lost checks.

 Don't wait for your refund to arrive by mail; enroll in direct deposit to get your funds faster. Enroll in Direct Deposit.

 

Who Should Enroll?

All students expecting to receive a refund from the university—whether from financial aid, tuition overpayment, or dropping/withdrawing from classes—are strongly encouraged to enroll in direct deposit.

Enroll In Direct Deposit
Group of graduates in caps and gowns celebrating and throwing their graduation caps into the air

FAQs


Not sure how it works? Start with these common questions.

  1. Log in to your BroncoDirect Student Center.
  2. Go to the "Student Financials" section and select "Bank Accounts" or "Enroll in Direct Deposit".
  3. Enter your U.S. bank routing and account number.
  4. Select the account type (checking or savings).
  5. Confirm your information and submit.
    More info at Direct Deposit Instructions (PDF).

Once your refund is processed by Student Accounting & Cashiering Services, it typically appears in your bank account within 2–3 business days. Processing time may vary based on bank policies.

To update your direct deposit information (such as if your bank account changes), simply log into BroncoDirect and follow the enrollment steps again using your new account information. To cancel, remove your current bank account from your profile.

Contact your bank and Student Accounting immediately.

No, only U.S. bank accounts are supported.

The refund will be returned to CPP and reissued by check.

Contact Us

If you need help setting up or managing direct deposit, contact Student Accounting & Cashiering Services:

Location: Student Services Building (SSB) 121- East - 1160, First Floor 
Phone: (909) 869-2010

Email: sacs_support@cpp.edu

Office Hours: Monday - Friday, 8 am - 5 pm
Phone Hours: Monday - Friday, 9 am - 4 pm

Mailing Address
California State Polytechnic University, Pomona
Student Accounting & Cashiering Services
Student Services Building 121-1160
3801 West Temple Avenue
Pomona, California 91768