Center for Customer Insights and Digital Marketing

Qualtrics

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How to Login If You Already Have An Account?

Cal Poly Pomona has a university-wide license for all faculty, staff, and students, who can use the service for free with a valid Bronco id and password. Once you click the Qualtrics link (https://cpp.qualtrics.com/), you will be directed to the central login page for online resources, a page that you need to go through when entering online resources such as Blackboard, Bronco Direct, and LinkedIn Learning. If you are already logged in, no further login is needed.

How to Create An Account If You Don't Have One?

If you are a student, faculty, and staff members affiliated with CPP College of Business Administration, new to Qualtrics and need a new account, use the following self-guided direction.

If you are members of the Cal Poly Pomona community outside of the College of Business Administration, please contact Diane R. Gonzalez at dianeg@cpp.edu for assistance.

Qualtrics Description

Qualtrics is an online survey tool that provides users the ability to build surveys with various question types ranging from graphs to text entries, distribute the survey onto the web to participants, and analyze the responses and results from participants all within the same service.

To use Qualtrics, make sure to create an account by using the Bronco id and password on this link, Qualtrics link, which would direct users to the central login page for online resources.

Qualtrics uses several ways to ensure the safety of its client data. Several high-end firewall systems, application penetration tests to cover any vulnerable areas, quick failover points, and backups are all used to guarantee the protection of all data collected. Qualtrics also uses a Transport Layer Security (TLS) encryption (HTTPS) for all transmitted data and allows users to have password security access for their surveys (from https://www.qualtrics.com/security-statement/).

Qualtrics Functions

There are several different survey options for users to use in conducting their survey. They range from simple text entries, multiple-choice, matrix tables, rankings, sliders, hot spots, heat maps, and many more. With each question, the user can then customize the settings of each specific question, with their duration, choices, length, and order.
(from - https://www.qualtrics.com/support/survey-platform/survey-module/survey-module-overview/)

Users are able to use different validations that would force respondents to answer questions missed or request a particular answer as well. Qualtrics has four different types of validation: Force response, Request response, Content validation, and custom validation.
(from - https://www.qualtrics.com/support/survey-platform/survey-module/editing-questions/validation/)

Qualtrics allows users to adjust the settings for multiple people to be working on a project (survey). If one is the owner, they can even limit the options for the other collaborators, like controlling if they could Distribute or Deactivate a survey.

Help/Contact

Contact the center at insights-lab@cpp.edu.

Contact Diane R. Gonzalez at
dianeg@cpp.edu
+1 909 869 4051

Online discussion board-
https://www.qualtrics.com/community/discussions. 
Qualtrics Q and A page-
https://www.qualtrics.com/support/survey-platform/getting-started/qualtrics-topics-a-z/.

Qualtrics Learning

Qualtrics offers an online learning base that allows users to follow a video tutorial regarding the different functions available on Qualtrics. There, users are able to learn and follow along with a video step by step tutorial on Qualtric mechanics, be rewarded with certificates of completion and knowledge of Qualtrics after completions of tutorials that illustrate a mastery of Qualtrics, and also access free live webinars with XM experts teaching new insights on Qualtric functions.


For basic Qualtrics survey questions, use the link below to answer different functions of Qualtrics.
(https://www.qualtrics.com/support/survey-platform/survey-module/survey-module-overview/.)