University Library Strategic Plan

The Cal Poly Pomona University Library will be a model polytechnic library that inspires
intellectual discovery and information literacy through equitable access to information and
cultivating a collaborative and sustainable learning community within and beyond the
classroom.

The Cal Poly Pomona University Library advances student learning and success as an
integral partner in teaching, research, and creative inquiry. We provide welcoming,
inclusive spaces, access to information resources, and user-centered services that foster
belonging, curiosity, and hands-on discovery.

At Cal Poly Pomona University Library, we value:

• Experiential and lifelong learning
• Student belonging
• Equity, inclusion, accessibility, and a diversity of voices
• Each other as colleagues
• A culture of care
• Meaningful collaborations with our user communities
• Sustainable practices

While this plan articulates strategic directions that will be emphasized in the next five
years, the University Library at Cal Poly Pomona (CPP) is committed to sustained
excellence in the ongoing, day-to-day activities that are essential to the teaching, learning,
research, and community engagement activities of the university community. These
include:

• Partnering with faculty across disciplines to develop, facilitate, and assess meaningful learning experiences and environments;
• Teaching students and supporting research inquiries in various settings;
• Ensuring the best service is delivered to all library users;
• Cultivating and managing curriculum-driven collections;
• Acquiring, making discoverable, and delivering information in multiple formats by purchasing materials, engaging in resource sharing, and promoting open access;
• Ensuring ongoing access to Library information resources and current service expectations through consortial partnerships;
• Supporting and expanding open access initiatives;
• Creating and maintaining inviting, inclusive, and accessible physical and virtual spaces;
• Ensuring the accessibility and usability of Library technology services through ongoing assessment and user-centered design;
• Managing the operational sustainability, enhancement, and security of the Library technology infrastructure;
• Monitoring and integrating emerging technologies to support evolving library services and information literacy needs;
• Supporting Library employees and stewarding the Library's financial resources;
  Regularly reviewing Library policies and procedures;
• Documenting, preserving, and providing access to the history and cultural heritage
  of the university and region; and
• Connecting with our user communities through outreach and information sharing.

In the strategic directions and actions below, the terms 'communities' and 'users' are used
to indicate the Library’s work with many groups, including students, staff, faculty, and the
public, as they interact with Library physical or digital spaces and services. A specific
mention of one or more of these groups within a goal defines a targeted audience for the
work. The term sustainable is used broadly to refer to maintaining resources at a balanced
rate and includes fiscal and workload sustainability in addition to environmental
sustainability.

Strategic Direction 1: Impact Student Success
Advance student success by broadening meaningful partnerships for teaching and
learning, deepening outreach and engagement, and prioritizing experiential learning and
student workforce development.

Strategic Direction 2: Steward Library Collections
Strengthen stewardship of collections by advancing scholarly communication efforts,
expanding equitable access to resources, and scaling collections to meet the evolving
research and teaching needs of the campus community.

Strategic Direction 3: Improve Library Infrastructure
Enhance infrastructure by investing in flexible, inclusive physical spaces and robust,
reliable digital systems that support evolving academic and operational needs.

Strategic Direction 4: Design Based on Data
Implement data-informed improvements by continuously assessing and adapting
services, elevating user experience, and strengthening communication and marketing
strategies.

Strategic Direction 5: Foster Workplace Culture
Foster a thriving workplace culture by emphasizing internal communication and
collective care, supporting ongoing professional development and training for all
employees, and furthering diversity, equity, inclusion, and access (DEIA) priorities.

Strategic Direction 6: Ensure Sustainability
Ensure long-term sustainability by aligning personnel capacity with strategic actions,
maintaining financial stability, and advancing environmental and social sustainability
initiatives.