Research and Instruction

Research and Instruction

About the Research and Instruction Department

The Research and Instruction Department provides assistance to users in accessing the Library's rich information resources. We also help our students develop information skills that not only serve their immediate research needs but also prepare them for graduate studies, careers, and lifelong learning. We use a variety of methods, including course-integrated library instruction, special workshops, research assistance in-person or via email, chat, phone, or by appointmentt, instructional guides, video tutorials, and Frequently Asked Questions.

Walk in Research / Telephone Assistance

Come get immediate assistance at the Research Help Desk on the 2nd Floor of the Library. Our student assistants will assist you with sources and search strategies suitable to your specific needs and may refer you to a Subject Librarian if needed. See the Library Hours for the Knowledge Center hours. Phone: 909.869.3084

Subject Librarians: Email, Appointments, and Phone Consultations

Contact a Subject Librarian for help with your research projects. You can get help by email or phone, or set up an in-person appointment.

Library Chat

Get help via live chat 24 hours a day, seven days a week, from our librarians and backup librarians all over the world.


Use our Frequently Asked Questions to look for answers to common questions.