Classroom Help
Home to a variety of resources and information on hardware, software, and presentation technology used in classrooms around campus for the CPP community.
- Immediate in-room support: (909) 869-4040 or extension 4040
- Other technology issues: (909) 869-6776 or extension 6776
- Submit a trouble ticket: ehelp
- Course Design and Tools: CAFE
- Request Video Content: MediaVision
- More Information: Classroom and Computer Lab Services, Classroom Technology.
Hyflex Classroom
Hyflex Classroom Configuration Video - Hyflex Classroom Overview (PDF)
HyFlex is a course design model that presents the components of hybrid learning in a flexible course structure that gives students the option of attending sessions in the classroom, participating online, or doing both. Students can change their mode of attendance weekly or by topic, according to need or preference. Models like HyFlex, which present multiple paths through course content, may work well for courses where students arrive with varying levels of expertise or background in the subject matter. Courses built on the HyFlex model help to break down the boundary between the virtual classroom and the physical one. By allowing students access to both platforms, the design encourages discussion threads to move from one platform to the other.
Refer to the Extron Touch Panels document for detailed information on operating Hyflex rooms.
Equipment
- PC
- Projector
- Auto-Tracking Camera
- In-room speakers and microphones
- Touch Panel for controlling inputs and volume
Standard Classroom
Standard Classroom Configuration Video - Standard Classroom Overview (PDF)
- PC
- Projector
- Touch panel or Switcher for controlling device inputs and volume
Basic Classroom
Basic Classroom Configuration Video - Basic Classroom Overview (PDF)
- PC
- Projector
- Dedicated remotes for controlling device inputs and volume
Library Bronco Community Zone
Bronco Community Zone Quickstart Guide (PDF) - Bronco Community Zone Instructions (PDF)
The Bronco Community Zone, located on the 2nd Floor of the University Library, is a collaboration between the University Library and IT&IP. Based on the concept of a pop-up instruction space, it is intended to be a multi-purpose space that can be used by the entire campus. Located in a high-traffic area, it is ideal for outreach such as Wi-Fi technical assistance during welcome week, U-hour events such as speakers related to the Common Read, and student events such as small concerts or digital art shows.
Student Services Building: Multi-Purpose Rooms
MPR Training (PDF) - MPR Reference Guide (PDF)
The Cal Poly Pomona multi-purpose rooms are a set of conference/event rooms that can be found on the first floor of the Student Services Building. Rooms 1963, 1967, and 1969 can be controlled individually or collectively from 1967 and can be oriented in a variety of ways to accommodate different organized events. 1967 and 1969 can be physically combined to seat up to 76 occupants and 1963 can be used as a dedicated Hyflex space for joining into the events happening in the larger rooms virtually. Scheduling is done through 25Live and keys are managed by the presidents office. Please contact extension 2020 for any questions you may have regarding these spaces.
A full list of classrooms and their respective technologies can be found here.
Bronco Usernames and Passwords
Account Claiming - Password Reset Help
Starting Fall 2023, auto-login for all campus computers will be disabled and will require a BroncoName and BroncoPassword to access. This is the same Username/Password combo used for singing into Outlook, Zoom, Solstice, Adobe, and any other CPP-provided applications for education or work. This SSO (Single-Sign-On) process has been implemented for ease of use in gaining access to online accounts and backups in a secure way with the help of DUO.
DUO
This is the multi-factor authentication (MFA) platform used by CPP. When first registering your Bronco Username and Password you will be sent an email requiring you to sign up to DUO for security purposes.
Eduroam Wi-Fi
CPP campus Wi-Fi, this is used for connecting to wireless presentation devices like Solstice.
Zoom Video Conferencing
How to Use Zoom in a Hyflex Classroom Video - Zoom Reference (PDF) - Download Zoom - Kaltura Tutorials
Video conferencing software used for hosting and recording online meetings or classes.
Solstice Wireless Presentation
How to Wirelessly Present Video - Wireless Presentation Reference (PDF) - Download Solstice
The application used for wirelessly presenting content from a laptop or phone to rooms that are outfitted with a Solstice device.
Flex Document Camera Software
Hovercam Academy - Document Camera in Zoom (PDF)
Software used to control Hovercam document cameras that is pre-installed on all classroom computers. Contact support at extension 400 if a download is required.
Adobe Creative Cloud
Adobe Creative Cloud Pro - Adobe Learn - Download Adobe Creative Cloud
Cloud platform that provides access to Adobe software through a university-wide license.
Microsoft PowerPoint
Basics Tasks for Creating a PowerPoint Presentation
A software used for visual slide show presentations. PowerPoint comes pre-installed on all faculty computers and remains synched to your Bronco Account when saving files.
To select the display where your presentation is shown using a Windows computer:
- Across the top menu select "Slide Show"
- Under the "Monitor" drop down, select the display you want to use as the presentation-only screen
To select the display where your presentation is shown using a MAC computer:
- Across the top menu select "Slide Show"
- In the menu below, click "Play from Start"
- In the Presentation window, select "Swap Displays" from the menu across the top
NEC Projectors
How to Video - Selecting Video Inputs Video - What is Video Mute Video
The campus primarily uses NEC projectors in their classrooms. Depending on the Classroom Type the projector power and input may either be controlled by a touch panel, a switcher, or a dedicated remote. Projector screens are controlled the same way with the exception of the remote - generally a wall mounted controller will be found beside the whiteboard if neither a switcher or touch panel is located in the room.
Computer Monitors and TV's
Setting up Multiple Displays (PDF) - Windows Laptop Connection Video
These displays are used for a variety of reasons depending on the size. In a classroom, a projector will be the primary display for presenting content to a class; in labs this function may be expanded to other wall-mounted TV's for either viewing accessibility or to allow students the capability of displaying their projects through a direct connection. If no loose cables are found to be connected to these surrounding displays, they are likely all centrally connected to a switcher at the lectern and are primarily used as accessibility monitors.
Extron Touch Panels
Input Source Selection Video - Reference Guide for Extron Touch Panels (PDF)
A variety of touch panels can be found around the campus and are used to control projectors, video, and audio devices within the room. All touch panels function similarly by tapping the screens to wake them up, and following the on-screen instructions for initial setup. Please refer to the included document for a more detailed explanation on the different touch panels, their uses, and functions.
Typical Control Layout (read from left-to-right, top-to-bottom)
- Input Source Buttons
- Projector Controls and Help Information
- Auxiliary Controls (this part of the screen changes when more buttons need to be displayed for additional functions i.e. camera or projector controls)
- Volume and Power Buttons
Extron MLC 226
Extron SW4
A 4-input switcher most commonly found in classrooms that do not have a touch panel built into the lectern. Inputs can be changed by pressing the appropriately labeled button to display either the lectern PC, a Solstice device, an external laptop, or a phone. For assistance with determining the correct input for an external device, please contact extension 4040.
Huddlecam SimplTrack2
Found in Hyflex classrooms - this camera is directly integrated to the lectern touch panel controls and will automatically track a presenter in a predefined area. Presets can be adjust within the camera controls by pointing the camera manually to a desired location, then clicking and holding one of the preset buttons for 5-10 seconds.
Aver 530 PTZ
Primarily used in the MPR's - but may be found in other rooms, this camera does not directly integrate to touch panels and requires a separate remote to operate presets and PTZ controls. Presets can be adjusted using the included remote by pointing the camera manually to a desired location, then clicking and holding one of the preset buttons for 5-10 seconds.
Logitech BRIO Webcam
A USB webcam that can be found in most classrooms that can be used with video conferencing or Zoom classrooms.
In Zoom, the Logitech BRIO can be used as both a camera, and a microphone by selecting "Logitech BRIO" from the sources list in Zooms main control panel.
HoverCam Document Camera
Document Camera Video - Doc Camera with Zoom Video - Document Camera in Zoom (PDF)
This document camera can be found built-into a lectern and is used as a replacement to an overhead projector. Classrooms will contain an option to use this camera as an input device for presenting on a projector. This camera can also be used in Zoom for online classrooms as a standard USB device.
When connecting a HoverCam to a PC for use with Zoom:
- Press the display icon on the HoverCam, and select USB.
- In Zoom, select HoverCam Ultra 8 as the camera.
WolfVision Document Cameras (VZ8/VZ8lite/VZ13/EYE)
A series of primarily ceiling mounted document cameras manufactured by Wolfvision most commonly found in Building 3. Those found in Building 3 are directly connected to the projector and can be used by switching input sources with either the button panel found in standard rooms or the remote on INPUT2 in basic classrooms. The few which are found across campus are connected directly to the lectern PC via USB and can be used by selecting Wolfvision CAM in the video input list on Zoom.
Built-in-Lectern and Room Microphones
Hyflex and Larger rooms will often have built in microphones either on the lectern or in the ceiling that can allow a presenter to project their voice to participants in the far-end. By default, Touch Panels and Switchers are already programmed to use these directly.
If needed in a Zoom session, the correct input device will need to be selected for audio to be heard by participants or recorded onto Kaltura. Below is the most common input source:
Catchbox
Catchbox Video - Catchbox Microphones (PDF)
A throwable foam microphone that can be used to add participant engagement to classrooms, meetings, and discussions.
The Catchbox can be used in Zoom but may be connected in one of two ways:
Through USB (Universal Serial Bus - Directly to PC):
Through a DMP (Digital Matrix Processor - External Amplifier):
Voice Amplification
This guide is meant to guide a user through setting up an audio input device within a classroom so presentations are audible to participants without going too far into inaudible or distortion territory.
Wall and Ceiling Mounted Speakers
Classrooms with these devices will have an Extron MPA built-into the lectern, this device can be chosen from the lectern-PC's audio setting for projecting audio to a classroom as well as Zoom presentations where applicable.
Projector or USB Speakers
Basic classrooms will often not have built in audio output devices within the room. This task will need to be accomplished by selecting the Projector or USB speakers as the lectern PC's audio output device. If an audio output source is required, or the Projector speakers are inoperable - please contact extension 4040 for immediate assistance.