Information Technology & Institutional Planning

Division of Information Technology and Institutional Planning

Links to Resources, Departments, and Services


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DUO 2-Step Authentication

To protect your privacy and secure your Bronco account, Cal Poly Pomona is requiring 2-Step Authentication for all faculty, staff and students accounts. Starting April 8, you must have 2-Step Authentication to access your CPP account.

What is 2-Step Authentication?
It’s a way to confirm that it is you accessing your account and adds an additional layer of security for your private data. CPP and other CSU campuses are using DUO, a third-party smartphone app, which sends a push notification to your phone when you log into your CPP account to verify your identity. When you log into any CPP online service, you’ll be asked to confirm that it is you accessing your account. You may use similar security features for online banking or social media. This feature better protects your personal information and the campus IT system.

How do I turn it on?
You can set it up in just three easy steps, which you can find on our DUO webpage.

Is it required?
Yes. Beginning April 8, DUO 2-Step Authentication will be required of all CPP users to access online services, including MyCPP, BroncoDirect, Blackboard and email. If you do not register for DUO by April 8, you will lose access to your accounts.

What do I do if I have questions, need help or don’t have a smartphone?
Visit CPP’s DUO website or eHelp, or contact the IT Service Desk online or (909) 869-6776.

Don’t delay, download DUO today.

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7 Email Safety Tips You Can Use Now

  1. Limit the data being shared:Verify the business need for the data and share the minimum data necessary to meet the business need or request (Note: Be sure to obtain authorization for the requested data).
  2. Utilize links, not attachments:  A linkprovides a path back to the original document where the author can control the content as well as access to that content.
  3. Verify the correct information is included/attached:  When it is necessary to include data, make sure the information is necessary and accurate.
  4. Password-encrypt data files: Protect all sensitive data.  Note that passwords should be provided separately.
  5. Double-check the recipient's email address:  Names and email addresses can look similar.  Take the extra moment to verify the name and email address prior to sending Level 1 and Level 2 information.  Avoid the use of BCC-ing your emails.

Identifying Email Phishing and Spoofing Scams

  1. Check the sender’s email address – not just the display name: In Outlook, select File/Properties.  The email address in the header should match the email address it states it is coming from.  The “received field” should match, as well as the return path.
  2. All official CPP correspondence will use an email address.

For more info or to get help, contact the IT Service Desk

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Eduroam Everywhere: Wi-Fi = eduroam

To provide a more secure and consistent Wi-Fi experience on campus, IT&IP is requesting that all students, faculty, and staff select “eduroam” as their campus Wi-Fi option.  Eduroam provides an encrypted Wi-Fi experience, accessed at numerous educational institutions worldwide, just by using one's own CPP credentials.

Switch to eduroam now >>

During the Spring semester, changes will be made to the Guest Wi-Fi network to better support the needs of temporary visitors to the campus.  These changes will also provide the ability to identify all users of the Guest Wi-Fi network by prompting users on a daily basis to enter their cellphone number in order to receive a security token, which will grant them access to the network.

Although CPP students, faculty, and staff will still be able to access the Guest Wi-Fi network, they may find the process of gaining access time-consuming and impractical.  Those belonging to the CPP Bronco family, including all students, faculty, and staff, are encouraged to select eduroam as their Wi-Fi network.  For more info, please contact the IT Service Desk.

The Division of Information Technology & Institutional Planning works in collaboration with the campus community to provide innovative and strategic technology to advance the mission of the university as well as strengthen and further the university's unique polytechnic identity and learn-by-doing educational approach.