Resources

CSU PDF Remediation Tool 

On April 24, 2024, the Department of Justice (DOJ) published a new rule on digital accessibility under Title II of the Americans with Disabilities Act (ADA). This rule requires the University’s web content, including academic course content, to be accessible and meet the mandated technical standards by April 24, 2026

This service is part of the ATI Remediation Framework. It uses AI to handle a significant amount of PDF accessibility work and can often produce a more usable document, although not fully compliant. Results vary based on the complexity of the file, and some documents will still need targeted adjustments.

Here’s how the automated PDF remediation process works:

1. Upload a Document: Once you are logged in, simply upload PDF files for remediation.
2. Remediation: The system utilizes AI to address numerous common accessibility issues, including missing tags, incorrect reading order, Alt Text, table structure, and other frequent barriers. The tool is designed to handle a large portion of the work but will not produce a fully accessible PDF. Many documents may still require refinement depending on layout and complexity.
3. Download Your Accessible PDF: You will receive your processed PDF along with accessibility reports that outline what was addressed and what may still need review.

*This pdf remediation solution does not fix fillable forms. In addition, you will need to conduct a manual check for color contrast and logical reading order.

For additional guidance or manual remediation, contact us at atiqa@cpp.edu.

ATI conducts regular accessibility checks on campus websites and applications. If you need a full accessibility review of a website or app, you can submit a request through our eHelp ticketing system.

Reviews include both automated and manual testing. A detailed report will be provided with findings and recommended fixes to help developers and content editors address any accessibility issues.

To request a review, submit an Accessibility/ATI Test Request ticket at eHelp (CPP login required)

Contact us at accessibility@cpp.edu for any questions.

The CSU and Cal Poly Pomona are committed to ensuring that all of its programs and services are accessible and usable by all students, staff and faculty, including those with disabilities. All Information & Communication Technology (ICT) must be reviewed for compliance with accessibility and security standards.

To submit an ATI/IT Review, click ATI/IT Procurement Review (CPP login required) or search "ATI" on eHelp after you have logged into eHelp.

See CPP ATI/IT Procurement Review Process for more information.

For more information about the ATI/IT review process, please contact Judy Shui (jtshui), Laura Carrizales (lcarrizales), or Carol Gonzales (carolhg).

All video and audio content at Cal Poly Pomona must be captioned to meet accessibility requirements. MediaVision provides this service at no cost for course-related materials. For non-course content, captioning is free if you provide a transcript; otherwise, transcription is outsourced for a fee. Requests must be submitted at least five business days in advance. Captioning is available for CPP-hosted content, DVDs, Blu-rays, and public YouTube or Vimeo videos. 

For additional information, please refer to MediaVision’s Captioning Services page.

Submit video(s) for captioning or audio description through eHelp (CPP login required).

Center for the Advancement of Faculty Excellence (CAFE)

The Center for the Advancement of Faculty Excellence (CAFE) at Cal Poly Pomona offers a variety of resources to support faculty in creating accessible instructional materials. These resources include consultations with the Disability Resource Center (DRC), the Ally tool in Canvas for checking document accessibility, and the Champions for Accessibility and Inclusivity (CHAI) Program, which recognizes faculty efforts in accessibility.

Additionally, CAFE provides self-enrollable, asynchronous Canvas courses on teaching with Canvas and accessibility, as well as tutorials for creating accessible materials in various formats.

See CAFE | Working With Accessibility for more information.

Studio 6

Studio 6, part of the Center for the Advancement of Faculty Excellence (CAFE) at Cal Poly Pomona, provides resources and support for faculty and staff. It offers a multimedia lab with various tools and equipment for creating and managing digital content. Faculty can also receive assistance with instructional design and learning technologies.

For more information or to schedule an appointment, visit Studio 6.

Request Assistive Technology for Campus-Managed Devices

The CSU license permits unlimited JAWS, ZoomText, and Fusion installations on campus-managed devices, including physical machines, computer labs, virtual environments, and virtual desktops.

To request assistive technology installation on campus-managed devices, submit an Application Access Request ticket at eHelp (CPP login required).

Install Assistive Technology for Home Use (Non-Campus Hardware)

All CSU-affiliated individuals—including students, faculty, staff, and anyone with a CSU email address—are entitled to install the software on up to two personal devices.

To access the software for personal use, visit the Freedom Scientific portal here and enter your Cal Poly Pomona campus email address to install JAWS, ZoomText, and Fusion Home Use.

Should you find an accessibility issue, a document that you cannot read or need an alternative accessible format, please contact us at accessibility@cpp.edu and include the information related to your concern (e.g., URL/location, issue experienced, etc.). You may also contact the IT Service Desk at 909-869-6776 during business hours. To submit a grievance with Cal Poly Pomona under Section 504 and Title II, you may contact the Office of Equity, Inclusion, and Compliance via their website at Office of Equity via email at officeofequity@cpp.edu, or via voice at 909-869-4646.

Suggestions and feedback related to accessibility are also welcomed at accessibility@cpp.edu.