Technology News and Service Notices for May 15
Service Notices
Pearson Platform Maintenance
Summary: Pearson will perform maintenance on their educational platforms Friday, May 16, 10 p.m. through Saturday, May 17, 6 a.m.
What does this mean to me? Nearly all Pearson services will be unavailable in Canvas, online, or using the Pearson+ app including:
Unavailable Resources Include:
- MyLab
- Mastering courses
- Math XL courses
- Revel courses
- Course registration
- Course creation
- Learning Catalytics
- StatCrunch
- All content and e-books provided by the Pearson website.
Content saved on your device using the Pearson+ app before maintenance begins will be available.
Planned Maintenance Times
- Thursdays, 9:30 p.m. to 12:00 a.m., midnight.
- Sundays, 5:00 a.m. to 8:00 a.m.
- IT Service Status
During these times, online services may be briefly unavailable without advance notice.
Contacting the IT Service Desk
Questions: If you have any questions regarding this notice, please contact the IT Service Desk.
Cal Poly Pomona IT Service Desk
IT Service Desk Contact Information
Submit a ticket using the IT Service Portal
Service down? Check out the IT Services Status