Information Technology & Institutional Planning

Technology News and Service Notices for May 15

Service Notices

Pearson Platform Maintenance

Summary: Pearson will perform maintenance on their educational platforms Friday, May 16, 10 p.m. through Saturday, May 17, 6 a.m.

What does this mean to me? Nearly all Pearson services will be unavailable in Canvas, online, or using the Pearson+ app including:

Unavailable Resources Include:

  • MyLab
  • Mastering courses
  • Math XL courses
  • Revel courses
  • Course registration
  • Course creation
  • Learning Catalytics
  • StatCrunch
  • All content and e-books provided by the Pearson website.

Content saved on your device using the Pearson+ app before maintenance begins will be available.

Planned Maintenance Times

  • Thursdays, 9:30 p.m. to 12:00 a.m., midnight.
  • Sundays, 5:00 a.m. to 8:00 a.m.
  • IT Service Status

During these times, online services may be briefly unavailable without advance notice.

Contacting the IT Service Desk

Questions: If you have any questions regarding this notice, please contact the IT Service Desk.

Cal Poly Pomona IT Service Desk
IT Service Desk Contact Information
Submit a ticket using the IT Service Portal
Service down? Check out the IT Services Status