Information Technology Continuity
Overview
A variety of possibilities, including natural disasters or emergency events, may cause disruptions to academic instruction. The following tools and strategies can help minimize the impact of unplanned disruptions, allowing support functions and instruction to continue.
Tools and Resources
- Student Laptop Program - if you are considering purchasing a laptop visit the bookstore, which offers student discounts for selected laptops (payment plans are available)
- Zoom - video meeting tool (Log in with your Bronco Username and Password)
- Microsoft Office 365 – Online access to Word, Excel, PowerPoint, OneDrive and more
- Virtual Private Network (VPN) - Students may need to use a VPN to access certain information technology resources when away from campus.
- Student Success Central
- Review how to use online tools like Office 365, Zoom, Blackboard, MyCPP, etc.
- Having electronic copies of text material readily available
- Setting up additional instructional materials in the Learning Management System
- Review your emergency contact information, phone numbers, and email. Faculty can update this information in the Employee Center under Personal Info in MyCPP
- If you have two-step authentication using DUO make sure you have your token or app configured on your mobile device. If your token is lost or broken please contact the IT Service Desk.
- Consider storing documents in the cloud using OneDrive
- Virtual Private Network (VPN) - Faculty may need to use a VPN to access certain information technology resources when away from campus
- Review how to use online tools like Office 365, Zoom, Canvas, MyCPP, etc.
- Ensuring tools to work off campus (Laptops, cell phones, internet connectivity, etc.) are predefined and ready. This applies to employees who have been issued devices/reimbursement for personal devices by their HEERA Manager in line with the Mobile Communication Device Policy
- Review your emergency contact information, phone numbers, and email. Staff can update this information in the Employee Center under Personal Info in MyCPP
- If you have two-step authentication using DUO make sure you have your token or app configured on your mobile device. If your token is lost or broken please contact the IT Service Desk.
- Consider storing documents in the cloud using OneDrive
- Virtual Private Network (VPN) - Staff may need to use a VPN to access certain information technology resources when away from campus
Purpose: Quickly contact students, faculty, and staff
- O365 - Outlook email: Used to send & receive email, calendar, manage contacts, and tasks
- LinkedIn Learning tutorials for Office365 and OneDrive
Live Communication
Purpose: Communicate with students remotely in real-time.
- Zoom: Real-time video conferencing for one-to-one and one-to-many conferences including screen sharing, chat, and recording. Zoom has a list of tutorials for review
Collaboration and Document Sharing
Purpose: Store and collaborate on documents in the cloud.
- OneDrive: Online (Cloud) document sharing and collaboration.
- LinkedIn Learning tutorials for Office365 and OneDrive
Lectures and Reading
Purpose: Provide self-directed learning content
- Highly recommended for new users to Canvas LMS: LinkedIn Learning.
- Instructional Resources: Center for the Advancement of Faculty Excellence (CAFE)