Office of the Vice President and Chief Information Officer
Vice President and CIO,
The Vice President and Chief Information Officer is responsible for the management and oversight of all the groups within the Division of Information Technology & Institutional Planning. The division is comprised of six groups: The Office of the CIO; Information Technology group; Office of the CTO; IT Security & Compliance, Institutional Process & Project Management; Institutional Research, Planning & Analytics.
John joined Cal Poly Pomona in July 2011 as the University’s Chief Information Officer. John has over 30 years of experience in the field of technology and over 15 years as a Chief Information Officer. Prior to serving as a CIO, John led business process consulting and product management teams.
John earned his Bachelor of Science degree in physical sciences from the University of Maryland at College Park. He also earned his Master of Science in Management degree from the Georgia Institute of Technology. John is also an active participant in the technology community in southern California, EDUCAUSE, and the CIO Executive Council.
Executive Assistant: Carolyn Erwin
Reporting to the office of the CIO, IT Applications provides technology support and oversight for centrally administered applications. The support includes, but is not limited to, campus applications for campus-wide clientele and specific departments; web development and mobile applications; enterprise systems such as integrated modules for Financial, Human Resources and the Student System; and administrative applications via third party software such as for Housing, ASI, Parking, Police, Facilities, and applications specific to a department, college, or division. Provides central technology support and training for students, faculty, and staff through the IT Service Desk; and providing multimedia technology to the campus community. MediaVision supports and promotes the strategic use of multimedia resources to further the educational, academic and administrative work of students, faculty, and staff.
Tim Raymond, Executive Director, IT Applications
Admin. Support Coordinator: Sylvia Lopez
Reporting to the office of the CIO, IT Operations provides central leadership and management for the design, development, security, and maintenance of campus wide computing and communications infrastructure, including: email, intranet services, voice services, directory services, account management for technology access, network services, physical and information security services as well as various server operating system environments and databases, including Unix Linux, and Windows for the support of campus applications such as PeopleSoft, Blackboard, CBORD Odyssey, Viking, Oracle, and network management. The Operations group also consists of a team of information technology professionals who support the client computing needs of both the academic and administrative units. Client computing support consist of Academic and Administrative Desktop Support, Classroom and Lab Support.
David Drivdahl, Executive Director, Cloud and Support Services
Admin. Support Coordinator: Stephanye Alonso
- Information Security – Works in collaboration with the campus community to protect the integrity of campus information technology infrastructure to mitigate risks and losses associated with security threats, while supporting access to technology. Provides risk, threat, alert, vulnerability and alert monitoring, investigation, and advisory services for the University’s computing and information assets allowing for improvement to preventative, detective and corrective controls. Collaborates with faculty and students to support teaching, learning and research related to IT cybersecurity.
- Information Compliance – An information technology compliance program to improve efficiency and effectiveness of the internal controls and assessment processes, monitor regulations for new or changed requirements, and coordinate with internal and external auditors to ensure compliance. Assists senior management in identifying IT related control gaps and associated remediation plans, and that policies and procedures are updated in a timely manner. Maintains core IT risk processes according to industry standards/frameworks (e.g. ISO27001-2, COBIT, ITIL, NIST, etc.). Compliance requirements include, but not limited to: FERPA, HIPAA, PCI DSS, Section 508, GLBA, Red Flag Rule, GDPR.
- Business continuity (BC) and disaster recovery (DR) - Work with the University community to establish IT Disaster Recovery and Business Continuity criteria and plans;
- Accessible Technology - Leadership, oversight and coordination for the campus implementation of the CSU's Accessible Technology Initiative (ATI) to comply with Section 508, WCAG 2.0AA, and WAI-ARIA. It includes each of the three priority areas of ATI: web accessibility, instructional materials accessibility, and procurement.
Carol Gonzales - AVP, IT Security & Compliance, CISO
Reporting to the CIO, Institutional Research, Planning and Analytics (IRPA) serves the university by providing leadership and support for strategic planning, business intelligence, data visualization and analytics.
Heather Brown – AVP, Institutional Research, Planning & Analytics