Client Services

Adobe Creative Cloud at Cal Poly Pomona

Adobe Creative Cloud is a set of applications and services from Adobe available to Cal Poly Pomona University students, faculty and staff members. Adobe Creative Cloud is available to the following campus users.

Students Adobe CC is available for purchase via CPP as a subscription at $30 / year (cpp.onthehub.com) Support: onthehub.com/help
Adobe CC is installed on computer labs and classrooms
All students have been been provided an Adobe Spark account (free)
Faculty and Staff Available for installation on University and personally owned computers and mobile devices

creative cloud is here

How to Get Adobe Creative Cloud                               

To access Adobe Creative Cloud applications on your computer, within labs and classrooms, online or within a mobile app, you will need to login with your Cal Poly Pomona bronco credentials when prompted.  Please select the "Enterprise ID" or "campus/school account" sign-in option.  Campus users, including faculty and staff members, who have purchased or been issued an assigned Adobe license can download and install Creative Cloud desktop applications on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership, and you may not use the software on these devices simultaneously. All Adobe Creative Cloud applications can be downloaded, installed, and updated from within the Adobe Creative Cloud desktop app.  Please use the following information below to install the Adobe Creative Cloud desktop app on your computer.  Lab and classroom computers include the Adobe Creative Cloud applications.  Classroom and computer lab users only need to authenticate with their Cal Poly Pomona account credentials to run the Adobe applications.

Note: If you are already accessing the Creative Cloud application via an Adobe ID, you will have the option to login with either your Adobe ID or Enterprise ID (i.e. your Cal Poly Pomona account credentials) once the migration occurs. If you have any content stored under your Adobe ID, you can follow the steps here to migrate this content to your new Enterprise account.

Download and Install Adobe Creative Cloud

Who Am I?  How Do I Get It?
Student
  • Adobe CC is available for purchase via CPP as a subscription at $30 / year (cpp.onthehub.com). After purchasing, downloading and installing the Adobe CC desktop app, simply log into the Adobe software with your CPP bronco account (Enterprise ID).
    • For technical support of Student purchases, please contact OnTheHub.
  • Adobe CC is installed and accessible within University computer labs and classrooms. After opening an Adobe CC application within a computer lab or classroom, simply log into the Adobe software with your CPP bronco account when prompted.

  • Log into Adobe to access your free Adobe Spark account using your CPP bronco account
Faculty & Staff
  • Users with local administrative rights may log into Adobe with their CPP bronco account, download and install the "Adobe Creative Cloud Desktop App"  - Follow the Adobe Getting Started Guide for assistance.

  • Users with computers that include Self-Service capabilities may install the "Adobe Creative Cloud Desktop App" software from "Software Center" on their computer.  Once you have installed the "Adobe Creative Cloud Desktop App" software, click on or search for the new "Adobe Creative Cloud" desktop shortcut to install, update and manage all Creative Cloud applications.

  • Please contact the IT Service Desk for assistance in accessing the Adobe Creative Cloud Desktop App for all other computer setups.  Your computer may need to be updated.
     
    NOTE: Campus affiliates, CEU, ASI, Foundation, and other non-state positions do not receive an Adobe Creative Cloud user license by default.  Non-state employees or departments may purchase annual subscriptions at $30/year per user by contacting the IT Service Desk.
Classrooms & Labs
  • Installed and accessible within University computer labs and classrooms (NOTE: IT is in the process of updating Adobe Creative Cloud within labs and classroom during the Summer and Fall of 2019).

Adobe Guides

Familiarize yourself with the Adobe Creative Cloud for Enterprise at the links below to get the most use out of your access.

  • User Guide- Get quick answers and step-by-step instructions for downloading and accessing the Creative Cloud.
  • Beginner’s Guide - Learn the basics and start your first project.
  • Tutorials- Find tutorials to help you expand your skills.
  • Migrating Assets- Migrate content from your existing Adobe ID account to your Federated ID (or organization) account with a few easy steps.

For help with troubleshooting please see the Adobe FAQs page. For further assistance please see IT Service Desk.