Technology News and Service Notices for October 9

Service Notices & News

Cisco Jabber Client Upgrade

Summary: The Division of Information Technology will perform maintenance and upgrade Cisco’s Jabber call-forwarding application software installed on computers during October 2025.

What does this mean for me? For Jabber users, the application will be unavailable while the software updates on your computer or mobile device. Jabber will also prompt users to re-register their computer for the MyE911 client after completing the software upgrade process.

Planned Maintenance Times

  • Thursdays, 9:30 p.m. to 12:00 a.m., midnight.
  • Sundays, 5:00 a.m. to 8:00 a.m.
  • IT Service Status

During these times, online services may be briefly unavailable without advance notice.

Contacting the IT Service Desk

Questions: If you have any questions regarding this notice, please contact the IT Service Desk.

Cal Poly Pomona IT Service Desk
IT Service Desk Contact Information
Submit a ticket using the IT Service Portal
Service down? Check out the IT Services Status