Technology News and Service Notices for November 13

Service Notices

BroncoDirect and PeopleSoft Maintenance

Summary: The CSU Chancellor's Office will perform planned maintenance on BroncoDirect and PeopleSoft this evening, Thursday, November 13, from 6 p.m. to midnight, and Sunday, November 16, from midnight to 8 a.m. All student administration and human resources functions will be unavailable for both maintenance times. However, finance functions will only be unavailable during Sunday morning's maintenance period.*

What does this mean to me? All student administration and human resources functions will be unavailable during the maintenance window, including the following:

  • BroncoDirect / Student Center
  • Class Enrollment
  • Payments
  • Degree Progress Reports
  • Class Search
  • HR Self Service Options
    • Time & Labor
    • Absence Management
  • Student Employment Module
  • Part-Time Faculty Module
  • HR Reports
  • Common Financial System*
  • General Ledger*
  • Accounts Receivable*

During this planned service interruption outside our regular maintenance windows, users will continue to be able to access MyCPP, Canvas, email, and other IT services. Areas in MyCPP that display information from BroncoDirect and PeopleSoft will be unavailable. The Division of Information Technology tries to minimize the time systems are unavailable outside our standard maintenance windows. PeopleSoft system maintenance is an exception because the Chancellor's Office schedules maintenance for all CSU campuses.


Wiley Platform Maintenance

Summary: Wiley will perform maintenance on their educational platforms this Saturday morning, November 15, 2025, from 3:30 a.m. through 11:30 a.m.

What does this mean to me? What does this mean for me? Users will be unable to create new accounts or make purchases on Wiley.com,WileyPLUS.com, and Wiley Reader during the maintenance period.

Planned Maintenance Times

  • Thursdays, 9:30 p.m. to 12:00 a.m., midnight.
  • Sundays, 5:00 a.m. to 8:00 a.m.
  • IT Service Status

During these times, online services may be briefly unavailable without advance notice.


News

Reserve Your GIS Day Ticket

Join us for GIS Day, an annual worldwide celebration of Geographic Information Systems (GIS), the tools that help us explore, understand, and connect our world. Cal Poly Pomona, the Center for Geographic Information Science Research, and the Division of Information Technology invite all students, faculty, and staff to reserve your ticket to attend a panel discussion, take part in hands-on activities, and see demonstrations of how GIS technology is used on Wednesday, November 19, 2025, 10 a.m. to 2 p.m. in the Bronco Student Center.

Reserve Your GIS Day Ticket


CPP Mailman Email List Service Will Be Decommissioned on November 28, 2025

IT will permanently decommission CPP's Mailman service on November 28, 2025; administrators of Mailman lists should request the creation of an IDM Email Group or a Teams Group.

IDM Email Group: Using this option, you receive a new group email address, manage group membership, and send all members an email by emailing the group address. An IDM Email Group behaves like a Mailman list where you control moderators, membership, and manage communications. Use this method if your preferred communication method is email.

However, membership is limited to cpp.edu email addresses; external email accounts are not eligible.

Microsoft Teams: For those who prefer the flexibility to chat, post updates, or direct message members. Teams can include members without a cpp.edu email address. The caveat is that all communications must use Microsoft Teams.

Submit a ticket to request a new Outlook Email Group or a Microsoft Team, or contact the IT Service Desk.


Is Your Computer Experiencing Wired Network Disruptions?

IT is investigating an issue where some computers connected to our on-campus network over wired Ethernet are experiencing connectivity disruptions. If your computer is experiencing problems with wired network connectivity, please contact the IT Service Desk.


Contacting the IT Service Desk

Questions: If you have any questions regarding this notice, please contact the IT Service Desk.

Cal Poly Pomona IT Service Desk
IT Service Desk Contact Information
Submit a ticket using the IT Service Portal
Service down? Check out the IT Services Status