Technology News and Service Notices for December 18
Service Notices
Wiley Platform Maintenance
Summary: Wiley will perform maintenance of its educational platforms on Friday evening, December 19, 2025, from 9:30 to 11:30 p.m.
What does this mean for me? Wiley's online services, including Wiley.com, WileyPLUS.com, and Wiley Reader, will be unavailable during this time.
Pearson Platform Maintenance
Summary: Pearson will perform maintenance of its educational platforms beginning Friday, December 19, at 10 p.m. through Saturday, December 20, at 6 a.m.
The following Pearson course products will be unavailable online and in Canvas:
- MyLab
- Mastering
- MathXL
- Revel
- Learning Catalytics
- StatCrunch
- Pearson+
- Course registration and enrollment
- Course creation
Content downloaded to the Pearson+ mobile app prior to maintenance will remain accessible; however, disruptions could occur.
Planned Maintenance Times
- Thursdays, 9:30 p.m. to 12:00 a.m., midnight.
- Sundays, 5:00 a.m. to 8:00 a.m.
- IT Service Status
During these times, online services may be briefly unavailable without advance notice.
News
MacOS 26 Tahoe Upgrades
All new Mac computers purchased and deployed by IT Client Services for faculty and staff will be pre-installed with macOS 26 Tahoe. Apple releases major macOS updates annually in the fall; macOS 26 Tahoe was released on September 15, 2025.
Additionally:
- Faculty and staff may upgrade their IT-managed Macs through the Software Center app starting December 12.
- Macs in CPP computer Labs and classrooms will be upgraded to MacOS 26 during Winter Break.
Windows OS Upgrades and Security Enhancements
All new Windows computers purchased and deployed by IT Client Services for faculty and staff will be pre-installed with Windows 11 build 25H2
Additionally:
- Faculty and staff may upgrade their IT-managed computer using the Windows Update app starting December 22.
- Additional safeguards for device startup and recovery will be implemented with this upgrade.
- Windows 11 computers in CPP labs and classrooms will receive additional security protections.
Please contact the IT Service Desk if you have any questions about these security enhancements.
Contacting the IT Service Desk
Questions: If you have any questions regarding this notice, please contact the IT Service Desk.
Cal Poly Pomona IT Service Desk
IT Service Desk Contact Information
Submit a ticket using the IT Service Portal
Service down? Check out the IT Services Status