Technology News and Service Notices for April 30

BroncoDirect & PeopleSoft Maintenance

Summary: The CSU Chancellor's Office will perform maintenance on BroncoDirect and PeopleSoft on Sunday, May 3, 2026, from midnight to 8 a.m. All student administration, financial, and human resources functions will be unavailable during this time.

What does this mean to me? All student administration, financial, and human resources functions will be unavailable during the maintenance window, including the following frequently used services:

• BroncoDirect / Student Center
• Class Enrollment
• Payments
• Degree Progress Reports
• Class Search
• HR Self Service Options
  • Time & Labor
  • Absence Management
• Student Employment Module
• Part-Time Faculty Module
• HR Reports
• Common Financial System
• General Ledger
• Accounts Receivable

During this planned service interruption outside our regular maintenance windows, users will continue to be able to access MyCPP, Canvas, email, and other IT services. Areas in MyCPP that display information from BroncoDirect and PeopleSoft will be unavailable.

The Division of Information Technology tries to minimize the time systems are unavailable outside standard maintenance windows. PeopleSoft system maintenance is an exception because the Chancellor’s Office schedules systemwide maintenance for all CSU campuses.

Transition to CHRS Continues

Summary: The Chancellor's Office will continue the systemwide transition to the Common Human Resources System (CHRS) from 3 p.m. Wednesday, May 6 through 8 a.m., Monday, May 10, 2026.

What does this mean for me? All human resources functions will be unavailable, including:

• HR Self Service Options
  • Time & Labor
  • Absence Management
• Student Employment Module
• Part-Time Faculty Module
• HR Reports

CHRS is a CSU systemwide initiative that streamlines human resources processes such as recruitment, benefits, workforce administration, time and labor, and absence management.

News

Phishing, Fraud & Scams

The campus is currently experiencing an increase in fraudulent phishing and scam messages. Scammers often use high stress times of the year to commit fraud with short messages to gain our attention.

Currently, the scams include short emails or text messages with topics related to employment, cancelled accounts, missed payments, etc.

Prevention Tips

• Do not click links in unexpected or unsolicited emails or text messages. Verify the legitimacy of web sites and email addresses before taking action. Verify using official known contact methods as opposed to using the links within an email or text.
• Be suspicious of requests for your personal information. Do not share personal information in response to any unsolicited request.
• Pause before you pay. Scammers love to provide a sense of urgency to trick us into paying. Never wire money directly. Don’t provide payment using gift cards. Banks will not contact you to verify your account information.

Think Before You Click

• If you receive a suspicious email, forward it to suspectemail@cpp.edu.
• Never provide your BroncoPassword on ANY web form, email or text. Only you should have access to your account.
  • Important: CPP staff and faculty will NEVER ask you for your Bronco credentials, password, or an MFA authorization. Any email, even when from a cpp.edu address, asking for this information is likely a phishing attempt.
• Never authorize any Duo Multi-factor Authentication (MFA) for another person or unknown request.
• Verify the sender without using the links or phone numbers within the email. Use an Internet search of the company name, department, or sender. Use Bronco411 to verify the CPP sender's identity and if the request is appropriate.

If You Feel at Risk

• Change your BroncoPassword immediately within MyCPP Online Services or contact the IT Support Desk for assistance.
• If you provided personal identifying information or financial information, contact your financial institutions.
  • Verify there are no fraudulent changes to your financial accounts, including CPP banking information.
• Contact the CPP IT Service Desk and the campus Information Security Officer (ciso@cpp.edu)

To Learn More

• FTC – Report to help fight Fraud
• FBI – How We Can Help You

Required OS Upgrades for IT-Managed Macs and Windows PCs

Summary: All IT‑managed computers must be upgraded to the latest supported operating system before Tuesday, May 26, 2026. If the upgrade is not completed by this deadline, it will be performed automatically.

What does this mean for me? Faculty and staff are encouraged to launch the Software Center app on their IT‑managed computer and complete all updates at a time that works best for their schedule. Please allow one to two hours for the upgrade process. If the upgrade is not completed, the update will be initiated automatically on May 26 without delay.

Windows 11 25H2

Faculty and staff using Windows 11 desktops or laptops are encouraged to upgrade their IT‑managed PCs through Windows Update before Tuesday, May 26, 2026.

MacOS 26 Tahoe

Faculty and staff using macOS desktops or laptops are encouraged to upgrade their IT‑managed Macs through the Software Center before Tuesday, May 26, 2026.

Fast alerts. Smart Response. CPP Safe.

Campus safety is now at your fingertips. Starting May 1, you can download the new CPP Safe app to receive emergency alerts and access campus safety resources directly from your phone. Whether you’re in class, in your office, or walking around on campus, CPP Safe can help keep you informed and provide support when you need it. Learn more about CPP Safe.