Technology News and Service Notices for January 15

Service Notices

Campus Phone Maintenance

Summary: The Division of Information Technology (IT) will test CPP’s phone system recovery functionality on Thursday, January 15, 2026, from 10 p.m. to midnight.

What does this mean for you?

  • External phone calls to campus will be unavailable, including calls to University Police from personal or off-campus phones.
  • Jabber phone calls will be unavailable.
  • University Police will continue to receive calls made to 911.
  • Phone calls between on-campus phones and Code Blue Emergency Phones will not be affected and remain operational.

If you have any questions regarding this notice, please contact the IT Service Desk.

Planned Maintenance Times

  • Thursdays, 9:30 p.m. to 12:00 a.m., midnight.
  • Sundays, 5:00 a.m. to 8:00 a.m.
  • IT Service Status

During these times, online services may be briefly unavailable without advance notice.


News

Phishing Fraud & Scams

The New Year comes with an increase in phishing (fraudulent messages). Scammers use this time to commit fraud with false promises of job opportunities, money, etc.

The most popular scams include emails and/or text messages offering fake jobs.  There are also fraudulent emails eliciting fear of account cancellations (email, credit card, health, etc.)

Prevention Tips

  • Do not click links in unexpected or unsolicited emails or text messages. Verify the legitimacy of web sites and email addresses before taking action. Verify using official known contact methods as opposed to using the links within an email or text.
  • Be suspicious of requests for your personal information. Do not share personal information in response to unsolicited requests.
  • Pause before you pay. Scammers love to provide a sense of urgency to trick us into paying. Never wire money directly. Don’t provide payment using gift cards. Banks will not contact you via email to verify your account information.

Think Before You Click

  • If you receive a suspicious email, forward it to suspectemail@cpp.edu.
  • Never provide your BroncoID, BroncoPassword, or authorize any Duo Multi-factor Authentication (MFA) to another person or unknown request. Only you should have access to your account. Important: CPP staff and faculty will never ask you for your Bronco credentials, password, or MFA authorization or to submit this information through email, forms, or websites—any email, even when from a cpp.edu address, asking for this information is likely a phishing attempt.
  • Verify the sender without using the links or phone numbers within the email. Use an Internet search of the company name, department, and/or sender.Use Bronco411 to verify the CPP sender's identity and if the request is appropriate.

If You Feel at Risk

Change your BroncoPassword immediately within MyCPP or eHelp.    

If you provided personal identifying information or financial information, contact your financial institutions. 

Contact IT Service Desk or the campus Information Security Officer (ciso@cpp.edu)

To Learn More


Contacting the IT Service Desk

Questions: If you have any questions regarding this notice, please contact the IT Service Desk.

Cal Poly Pomona IT Service Desk
IT Service Desk Contact Information
Submit a ticket using the IT Service Portal
Service down? Check out the IT Services Status